BOIFUN DQ201 Manual Del Usuario página 17

2) Determine whether the USB charging cable is good, try another one.
3) The charging indicator may be defective, please check the charging condition in
the phone APP.
4) Determine whether the charging port of the device is not in good contact with the
USB charging cable.
5) The device has a low temperature charging protection module, please don't charge
the device at low temperatures.
6) Contact customer service:
10.2 Battery life
If the device does not detect a moving object, the device will enter sleep mode,
reducing the power consumption of the device.
If the device detects a moving object, it quickly wakes up and starts within 1 second
and takes screenshot with recorded video.
Warm tip: When the temperature is below -20° C, the battery may enter self-
protection mode, which caused the camera automatically be shut down. But if the
temperature rises, the battery will automatically return to normal state.
At the low temperatures, if you need to charge this camera, please place it on home
several hours first. In room temperature, the self-protection mode of the battery will
automatically be shut off to charge this camera safely.
Why the battery life of my device is poor?
A. Please check whether the number of alarms is too frequent. Because the working
time of the device determines the battery life. The more frequent PIR wake-ups, the
faster the battery consume due to the longer working time. It is recommended to
appropriately lower the motion detection sensitivity of the device and set the alarm
interval and alarm time plan. (Note: Outdoor air conditioning units, moving cars
and the passing pedestrians will cause frequent alarms. Please adjust the angle of
the device to avoid these objects.)
B. In cold weather, the battery capacity will be reduced, which will affect the
endurance of the device.
C. Contact customer service:
11. FAQs
For more detailed FAQs, please log in to the APP, search in "Me"-"FAQ"-"Help
Document"-"Battery Camera"
The device prompts offline?
1) Check whether the equipment is in the power-on state, and observe whether the
working light of the equipment is on normally.
2) Check whether the Wi-Fi network is in good condition and restart the router.
3) If the device is located far away from the router, which results in the inability to
obtain a good Wi-Fi signal, it is recommended to move the router to a closer place
or add a Wi-Fi amplifier to improve the Wi-Fi performance of the home.
4) Delete the camera from your CloudEdge account and add it again after resetting
the device.
Check whether the device firmware and application program are the latest version.
Update router or Wi-Fi password?
admin@boifun.net
admin@boifun.net
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