Common fault & solutions
Fault appearance
No any working for openers
LCD screen is not bright
Position missing
While learning, the digital
display
Digital display
Opener does not work or
stop working
Opener is not working
Digital display
LED is always on
When remoting the door,
opener stops
automatically after running
10cm
Digital display
Opener does not work.
Hear the relay 'kaka'
sound
Digital display
Fault cause
1. Power supply
2. Plug wire is loosing
Position missing
Travel less than 30cm or more
than 9m
Unstable voltage or door lost
balance
Fail to learn the up and
down limit setting
Improperly learn the up and
down limit setting
The control panel is broken or
the power supply board is
broken
Hall sensor wire is loosed or
H
damaged
The wire between gear motor
H
and board is loosing
1. Check whether the motor socket is
energized
2. Check whether Fuse tube is broken
3. Check whether the low-voltage wire of
transformer is
connected to the power board
4. Check whether the ribbon cable is
plugged
5. Check whether there is 26v AC at the
transformer
low-voltage side, if there is 26v AC,
replace the PCB. If not,
replace the transformer
Re-set the limit traveling
Re-set the limit traveling
1. Check the power supply
2. Adjust the door balance
Learn "UP" and "DOWN" limit traveling
again follow the manual
Replace the control board or power board.
Open the cover, check the Hall sensor
wire, re-plug or replace.
Open the cover and check the wire
between gear motor and board.
21
Solution
Keep Working