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Problem
Frequent "buzzing" sound
Ice cubes have odor/taste
Small or hollow cubes
Slow ice cube freezing
Cube dispenser does not work Icemaker turned off or
Water has poor taste/odor
Water in first glass is warm
Water dispenser does
not work
Water spurting from
dispenser
Water is not dispensed
but icemaker is working
No water or ice cube production Supply line or shutoff valve is clogged. • Call a plumber.
CUBED ICE was selected but
CRUSHED ICE was dispensed
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Possible Causes
Icemaker power switch is in the
I (on) position, but the water supply
to the refrigerator has not been
connected.
Ice storage bin needs cleaning.
Food transmitting odor/taste
to ice cubes.
Interior of refrigerator
needs cleaning.
Water filter clogged.
Door left open.
Temperature control not set
cold enough.
water supply turned off.
An item is blocking or has fallen into • Remove any item that might be blocking, or has fallen into,
the ice chute inside the top door
bin of the freezer.
Ice cubes are frozen to
icemaker feeler arm.
Irregular ice clumps in
storage container.
Dispenser is LOCKED.
Water dispenser has not been
used for a long time.
Normal when refrigerator
is first installed.
Water dispenser has not been
used for a long time.
Water system has been drained.
Water supply line turned
off or not connected.
Water filter clogged.
Air may be trapped in the water system. • Press the dispenser arm for at least two minutes.
Dispenser is LOCKED.
Newly-installed filter cartridge.
Water in reservoir is
frozen.
Refrigerator control setting
is too cold.
Water filter clogged.
Dispenser is LOCKED.
Last setting was CRUSHED ICE.
What To Do
• Set the power switch to the O (off) position. Keeping it
in the I (on) position will damage the water valve.
• Empty and wash bin. Discard old cubes.
• Wrap foods well.
• See Care and cleaning.
• Replace filter cartridge with new cartridge or with plug.
• Check to see if package is holding door open.
• See About the controls.
• Turn on icemaker or water supply.
the chute.
• Remove cubes.
• Break up with fingertip pressure and discard remaining clumps.
• Freezer may be too warm. Adjust the freezer control to a
colder setting, one position at a time, until clumps do not form.
• Press and hold the LOCK CONTROL pad for 3 seconds.
• Dispense water until all water in system is replenished.
• Wait 24 hours for the refrigerator to completely cool down.
• Dispense water until all water in system is replenished.
• Allow several hours for replenished supply to chill.
• See Installing the water line.
• Replace filter cartridge or remove filter and install plug.
• Press and hold the LOCK CONTROL pad for 3 seconds.
• Run water from the dispenser for 3 minutes (about
one and a half gallons).
• Call for service.
• Set to a warmer setting.
• Replace filter cartridge or remove filter and install plug.
• Press and hold the LOCK CONTROL pad for 3 seconds.
• A few cubes were left in the crusher from the previous
setting. This is normal.
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