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Before you call for service...
Problem
Orange glow in
the freezer
Refrigerator has odor
Door not closing properly
Moisture forms on
outside of refrigerator
Moisture collects inside
(in humid weather, air
carries moisture into
refrigerator when doors
are opened)
Interior light does
not work
Water on kitchen floor or
on bottom of freezer
Hot air from bottom
of refrigerator
Refrigerator never
shuts off but the
temperatures are OK
Refrigerator beeping
Food isn't thawing/chilling
Actual temperature not
equal to Set temperature
Select Temp or Beverage
Center feature is not
working
Possible Causes
Defrost heater is on.
Foods transmitting
odor to refrigerator.
Interior needs cleaning.
Door gasket on hinge side
sticking or folding over.
A door bin is hitting a shelf
inside the refrigerator.
Not unusual during
periods of high humidity.
Too frequent or too
long door openings.
No power at outlet.
Light bulb burned out.
Cubes jammed in chute.
Normal air flow cooling motor.
In the refrigeration process, it is
normal that heat be expelled in the
area under the refrigerator. Some
floor coverings are sensitive and will
discolor at these normal and safe
temperatures.
Adaptive defrost keeps
compressor running during
door openings.
Door open.
Packaging.
Wrong weight selected.
Item with high fat content.
Not using Chill/Thaw tray.
Unit just plugged in.
Door open for too long.
Warm food added to refrigerator. • Allow 24 hours for system to stabilize.
Defrost cycle is in process.
Refrigerator compartment
temperature control is set
at warmest setting.
Beverage Center feature
turns off after six months
of continuous operation.
What To Do
•This is normal.
•Foods with strong odors should be tightly wrapped.
•Keep an open box of baking soda in the refrigerator;
replace every three months.
• See Care and cleaning.
•Apply paraffin wax to the face of the gasket.
• Move the door bin up one position.
•Wipe surface dry.
• Replace fuse or reset the breaker.
•See Replacing the light bulbs.
• Poke ice through with a wooden spoon.
• This is normal. The refrigerator will cycle off after the
door remains closed for 2 hours.
• Close door.
• Increase time or re-package in plastic.
• Select a larger weight.
• Select a larger weight.
• Place items on tray and allow space in between items for
better airflow.
• Allow 24 hours for system to stabilize.
• Allow 24 hours for system to stabilize.
• Allow 24 hours for system to stabilize.
• This is normal. In order to minimize energy usage, the
Select Temp and Beverage Center features are disabled
when the refrigerator temperature control is set at the
warmest setting.
• Press Beverage Center pad to restart.
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