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Problem
Oven not clean after a self
clean cycle
DOOR LOCKED icon is on
when you want to cook
Burning or oily odor emitting
from the vent
Cooling fan continues to run
after oven is turned off
Warm air venting into
kitchen after oven has been
turned off.
Wifi network does not
connect properly.
y Oven controls not properly set.
- See the self-clean section, page 29-30.
y Oven was heavily soiled.
- Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may
need to self-clean again or for a longer period of time.
y The oven door is locked because the temperature inside the oven has not dropped
below the locking temperature.
- Adjust the UPPER or LOWER Oven Mode knob to OFF position. Allow the oven to
cool.
y This is normal in a new oven and will disappear in time.
- To speed the process, set a self-clean cycle for a minimum of 3 hours. See the self-
clean section, page 29-30.
y The fan turns off automatically when the electronic components have cooled
sufficiently.
- This is normal.
y Warm air exhaust is needed to maintain and cool down oven temperatures. It turns
off automatically when the heat cools to a safe temperature.
- This is normal.
y If the appliance is having trouble connecting to the Wi-Fi network, it may be too
far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi
signal strength.
y The Wi-Fi connection may not connect or may be interrupted because of the home
network environment.
y The network connection may not work properly depending on the internet service
provider.
y The surrounding wireless environment can make the wireless network service run
slowly.
Possible Causes / Solutions
troubleshooting
41
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