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Idiomas disponibles
Idiomas disponibles
WARRANTY
CONDITIONS
All wood pellet grills by Louisiana Grills®, manufactured by Dansons, carry a limited warranty from the date of sale by the original owner. The
warranty coverage begins on the original date of purchase and proof of date of purchase, or copy of original bill of sale, is required to validate the
warranty. Customers will be subject to parts, shipping, and handling fees if unable to provide proof of purchase or after the warranty has expired.
Dansons carries a five (5) year warranty against defects and workmanship on all steel parts (excluding the burn grate), and five (5) years on
electrical components. Dansons warrants that all part(s) are free of defects in material and workmanship, for the length of use and ownership of
the original purchaser. There is no specifics warranty on the grill probe, meat probe, paint, powder coat finish, burn grate, grill cover and all gaskets
or against damage caused from corrosion. Warranty does not cover damage from wear and tear, such as scratches, dents, dings, chips or minor
cosmetic cracks. These aesthetic changes of the grill do not affect its performance. Repair or replacement of any part does not extend past the
limited warranty.
During the term of the warranty, Dansons' obligation shall be limited to furnishing a replacement for defective and/or failed components. As long
as it is within the warranty period, Dansons' will not charge for repair or replacement for parts returned, freight prepaid, if the part(s) are found by
Dansons' to be defective upon examination. Dansons' shall not be liable for transportation charges, labor costs, or export duties. Except as provided
in these conditions of warranty, repair or replacement of parts in the manner and for the period of time mentioned heretofore shall constitute the
fulfillment of all direct and derivate liabilities and obligations from Dansons to you.
Dansons takes every precaution to utilize materials that resist rust. Even with these safeguards, the protective coatings can be compromised by
various substances and conditions beyond Dansons' control. High temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn
pesticides and salt are some of the substances that can affect metal coatings. For these reasons, the warranty does not cover rust or oxidization,
unless there is loss of structural integrity on the grill component. Should any of the above occur, kindly refer to the care and maintenance section to
prolong the lifespan of your unit. Dansons recommends the use of a grill cover when the grill is not in use.
This warranty is based on normal domestic use and service of the grill, and neither limited warranty coverage's apply for a grill which is used in
commercial applications.
EXCEPTIONS
There is no written or implied performance warranty on Louisiana Grills® units, as the manufacturer has no control over the installation, operation,
cleaning, maintenance or the type of fuel burned. This warranty will not apply nor will Dansons assume responsibility if your unit has not been
installed, operated, cleaned and maintained in strict accordance with this owner's manual. Burning other than quality wood pellets may void the
warranty. The warranty does not cover damage or breakage due to misuse, improper handling or modifications.
Neither Dansons, or authorized Louisiana Grills® dealer, accepts responsibility, legal or otherwise, for the incidental or consequential damage to
the property or persons resulting from the use of this product. Whether a claim is made against Dansons based on the breach of this warranty or
any other type of warranty expressed or implied by law, the manufacturer shall in no event be liable for any special, indirect, consequential or other
damages of any nature whatsoever in excess of the original purchase of this product. All warranties by manufacturer are set forth herein and no
claim shall be made against manufacturer on any warranty or representation.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied warranties, so the limitations
or exclusions set forth in this limited warranty may not apply to you. This limited warranty gives you specific legal rights and you may have other
rights, which vary from state to state.
WARRANTY SERVICE
Contact your nearest Louisiana Grills® dealer for repair or replacement parts. Dansons requires proof of purchase to establish a warranty claim;
therefore, retain your original sales receipt or invoice for future reference. The serial and model number of your Louisiana Grills® unit can be found
on the hopper. Record numbers below as the label may become worn or illegible.
MODEL
DATE OF PURCHASE
IF YOU HAVE ANY QUESTIONS OR PROBLEMS, CONTACT CUSTOMER CARE.
SERIAL NUMBER
AUTHORIZED DEALER
CONTACT CUSTOMER CARE
WWW.LOUISIANA-GRILLS.COM
www.louisiana-grills.com
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