Troubleshooting
What to do, if ...
... there are unpleasant smells when the
cooking zone is used for the first time after
commissioning
Possible cause
■ This is normal for
brand-new
appliances.
... the appliance fails to work and all indicators
remain off
Possible cause
■ Fuse or automatic
circuit breaker of
your apartment or
house installation is
defective or has
been triggered.
■ The fuse or the
automatic circuit
breaker is
repeatedly
triggered.
■ Power failure.
... s appears in the display
Possible cause
■ Keeping one or
several buttons
pressed.
... E is shown on the display
Possible cause
■ The respective
cooking zone or the
power unit is
defective.
44
Remedy
► Ventilate the room.
► The smell will disappear
after a few hours of
operation of the
cooktop.
Remedy
► Change fuse.
► Reset automatic circuit
breaker.
► Contact customer
service.
► Check power supply.
Remedy
► Removing object from
button and pressing
button again or switching
on and off.
Remedy
► Write down error code.
►
Contact customer
service.
... v is shown on the display
Possible cause
■ The wok you are
using is not suitable
for induction
cooktops.
... the appliance cannot be switched on
Possible cause
■ The child lock has
been switched on –
L lights up in both
displays.
... Error code E2 or Er-21 is displayed
Possible cause
■ The electronics are
becoming too warm
due to insufficient
ventilation of the
hob.
g
Remedy
► Use a wok suitable for
induction cooktops.
Remedy
► Switch child lock off - see
section on child lock.
Remedy
► Checking the installation
of the hob, while taking
into account the
instructions in the section
on ventilation.