EN
Code
Description
E01
The safety switch has
not been activated.
E02
The temperature sensor
was not recognised.
E03
The motor and/or the
blades are jammed.
E04
The temperature is too
high.
E11
Use of a high speed
with a high temperature
at the same time.
E12
Weight overload from
too many ingredients.
94
ERROR MESSAGES AND TROUBLESHOOTING
Reason
The lid is not properly attached
to the blender jug or is not
latched.
The blender jar is not properly
seated in the base.
The blender jug has not been
inserted correctly or the
connection of the temperature
sensor on the blender jug is
damaged.
Too many ingredients have been
placed in the blender jug.
The ingredients are too big.
No food in container.
Too little food at high
temperature for a long period
of time.
The temperature in the vessel is
above 90 °C while using speed
level 4 or higher.
The added ingredients weigh
more than the maximum
allowable 4,999 grams.
Possible solution
Make sure the lid is properly
installed and latched.
Make sure the blender jar is
properly placed in the base.
Make sure the blender jar is
properly seated in the base.
Make sure the connecting pins
under the blender jar are not
bent or broken.
Reduce the volume of food in the
blender jug.
Cut the food into smaller pieces
and restart the appliance.
Add food.
Add more food.
Chill the food to 90 °C or less or
use a lower speed than level 4.
Remove ingredients to reduce
total weight to 4,999 grams or
less.