BlueHelix HiTech RRT H
3.4 Troubleshooting
Diagnostics
LCD display Off
If, even after touching the buttons, the display does not come on, check that the card is electrically
powered. Using a digital multimeter, check for presence of power.
In case of no voltage, check the wiring.
If the voltage is sufficient ( Range 195 – 253 Vac), check the fuse (3.15AL@230VAC). The fuse
is on the card. To access it, see fig. 29.
LCD display On
In case of operation problems or faults, the display shows the fault identification code.
There are faults that cause permanent shutdowns (indicated with the letter "A"): to restore opera-
tion, just hold down the button
ton
, or use the RESET of the remote timer control (optional) if installed. If the boiler does not
restart, the fault must be eliminated.
Other faults cause temporary shutdowns (indicated with the letter "F") which are automatically re-
set as soon as the value returns within the boiler's normal working range.
Table of faults
Table 11- List of faults
Fault code
Fault
A01
No burner ignition
Flame present signal with burner
A02
off
F05
Fan fault
A06
No flame after the ignition phase
Overtemperature protection
A08
intervention
EN
until the message "Confirm?" appears and confirm with the but-
Possible cause
No gas
Ignition/detection electrode fault
Insufficient gas supply pressure
Trap blocked
Air/fume ducts obstructed
Wrong calibration
Faulty gas valve
Electrode fault
Card fault
No 230V power supply
Tachometric signal interrupted
Fan damaged
Ionization electrode fault
Flame unstable
air/fume ducts obstructed
Trap blocked
Wrong calibration
Insufficient gas supply pressure
Flow or return sensors incorrectly
positioned or damaged
No water circulation in the system Check the circulating pump
Air in the system
cod. 3541V484 - Rev 02 - 01/2024
Cure
Check the regular gas flow to the boiler and that
the air has been eliminated from the pipes
Check the wiring of the electrode and that it is
correctly positioned and free of any deposits;
replace the electrode if necessary.
Check the gas supply pressure
Check the trap and clean it if necessary
Remove the obstruction from the flue, fume
extraction ducts, air inlet and terminals.
Do the Calibration procedure [AUTO SETUP].
Check the gas valve and replace it if necessary
Check the ionization electrode wiring
Check the condition of the electrode
Electrode to ground
Cable to ground
Check the trap and clean it if necessary
Check the card
Check the 5-pin connector wiring
Check the fan and replace it if necessary
Check the position of the ionization electrode,
free it from any encrustations and do the Calibra-
tion procedure [AUTO SETUP]. Replace the elec-
trode if necessary.
Check the burner
Remove the obstruction from the flue, fume
extraction ducts, air inlet and terminals
Check the trap and clean it if necessary
Do the Calibration procedure [AUTO SETUP].
Check the gas supply pressure
Check the correct positioning and operation of
the sensors and replace them if necessary.
Vent the system
327