BlueHelix HiTech RRT H
Fault code
Fault
Limit thermostat fault with para-
F50 - F53
meter b06 = 1 or 4
F62
Calibration required
Maximum number of consecu-
F64
tive Resets exceeded
Specific combustion control
A65 ÷ A97
errors
Specific combustion control
F65 ÷ F98
errors
Parasite flame signal after valve
A80
closing
Specific combustion control
A88
errors or gas valve
F96
Specific flame combustion error
Too many SW errors or error
A98
occurred during board replace-
ment
A99
Generic error
Communication fault between
F99
display and control unit
EN
Possible cause
No/poor water circulation in the
system
Air in the system
Incorrect parameter
New card or boiler not yet calibra-
ted
Maximum number of consecutive
Resets exceeded
Fume ducts obstructed.
Low gas pressure (A78 - A84).
Condensate trap blocked.
Fumes recirculation or combus-
tion problem
Fume ducts obstructed.
Low gas pressure.
Condensate trap blocked.
Fumes recirculation or combus-
tion problem
Electrode problem.
Gas valve problem.
PCB problem.
Calibration activation with burner
lit.
Combustion problem, faulty gas
valve or PCB
Unstable flame or unstable flame
signal after ignition.
Board replacement
Fume ducts obstructed.
Low gas pressure.
Condensate trap blocked.
Fumes recirculation or combus-
tion problem.
PCB hardware or software error
Connection cable interrupted or
not inserted
Misalignment of parameters bet-
ween control unit and display
Factory values reset
cod. 3541V484 - Rev 02 - 01/2024
Cure
Check the circulating pump and heating system
Vent the system
Check the correct parameter setting
Do the Calibration procedure [AUTO SETUP].
Disconnect the power supply to the boiler for 60
seconds and then reinstate the boiler
Check that the fume ducts and the condensate
trap are not blocked. Check the correct gas
supply pressure.
Do the CO
adjustment in TEST mode. If neces-
2
sary, do the Calibration procedure [AUTO
SETUP].
Check that the fume ducts and the condensate
trap are not blocked. Check the correct gas
supply pressure.
Do the CO
adjustment in TEST mode. If neces-
2
sary, do the Calibration procedure [AUTO
SETUP].
Check the correct position and condition of the
electrode.
Check the PCB.
Check the gas valve and replace it if necessary.
Reset the fault and do the Calibration procedure
[AUTO SETUP].
If necessary, replace the gas valve or PCB.
Check the gas supply, fume ducts and conden-
sate drain. Check the correct position and state of
the electrode After about 3 minutes the error is
reset.
Reset the fault and do the Calibration procedure
[AUTO SETUP].
Initially solve the problem, reset the fault and
check correct ignition.
Do the Calibration procedure [AUTO SETUP].
Replace the board if necessary.
Reset the fault and check for correct ignition. Do
the Calibration procedure [AUTO SETUP]. If the
problem persists, replace the board.
Check the connection
Turn the power off and on
Turn the power off and on
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