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7.5 Trouble shooting
Situation
Fault
Fault event description
code
80
CAN data loss
81
Host data loss
82
Synchronization data loss
83
The battery voltage of
each inverter is not the
same.
84
AC input voltage and
frequency are detected
different.
85
AC output current
unbalance.
86
AC output mode setting is
different.
87
Current feedback into the
inverter is detected.
88
The firmware version of
each inverter is not the
same.
89
The output current of each
inverter is different.
90
CAN ID setting error.
Solution
1. Check if communication cables are connected well and
restart the inverter.
2. If the problem remains, please contact your technician.
1. Make sure all inverters share same groups of batteries
together.
2. If the problem remains, please contact your installer.
1. Check the mains wiring connection and restart the
inverter.
2. If the problem remains, please contact your installer.
1. Restart the inverter.
2. If the problem remains, please contact your installer.
1. Switch off the inverter and check the DIP switch
setting.
2. If the problem remains, please contact your installer.
1. Restart the inverter.
2. If the problem remains, please contact your installer.
1. Update all inverter firmware to the same version.
2. If the problem remains, please contact your installer.
1. Check if communication cables are connected well and
restart the inverter.
2. If the problem remains, please contact your installer.
1. Switch off the inverter and check the DIP switch
setting.
2. If the problem remains, please contact your installer.
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