7. Error handling and troubleshooting
Problem
Possible causes
• The machine is
• Mains plug is incorrectly inserted into
without function or
the mains socket.
malfunctioning.
• Device switched off.
• Defective mains plug.
• Defective power cable.
• Defective On/Off switch.
• Defective motor.
• Mains fuse was tripped.
• Power cut.
• Insufficient,
• Suction nozzles, extension tube, elbow
decreasing or no
piece and/or suction hose clogged.
vacuuming power.
• Cartridge filter clogged.
• Fleece filter bag is full.
• Kink in the extractor hose.
• Device is not correctly closed.
• Liquid fill level too high; float closes
suction channel.
• No improvement after cleaning.
• Semi-automatic 'Filter Refresh' filter
cleaning function defective.
• The device
• Suction nozzles, suction tube, elbow
switches off during
joint and/or suction hose clogged.
operation.
• Cartridge filter clogged.
• Fleece filter bag is full.
• Liquid fill level too high.
• No improvement after cleaning.
14 GB
Correction
• Check the plug connection; insert the
mains plug correctly into the mains
socket.
• Switch on device.
• Contact MENZER repair service.
• Check mains fuse.
• Clean extraction system and remove
any clogging.
• Check cartridge filter, rinse gently or
replace as needed and ensure correct
seating.
• Check fleece filter bag, replace as
needed and ensure correct seating.
• Remove kink.
• Close device correctly and position all
housing parts, the cartridge filter and
fleece filter bag correctly.
• Empty all liquid from container.
• Contact MENZER repair service.
• Clean extraction system and remove
any clogging.
• Check cartridge filter and replace
as needed while checking for correct
seating.
• Check fleece filter bag, replace as
needed and ensure correct seating.
• Empty all liquid from container.
• Contact MENZER repair service.
Problem
Possible causes
• Dust is emanating
• Cartridge filter clogged.
from the device dur-
ing operation.
• Cartridge filter is defective or incor-
rectly installed.
• Fleece filter bag is full.
• Fleece filter bag is torn.
• Fleece filter bag is incorrectly installed.
• Device is not correctly closed.
• Defective or missing housing flange.
• Automatic activa-
• Power tool/add-on device defective or
tion not responding.
incorrectly attached.
• Power tool/add-on device has incor-
rect power connection values and
doesn't fit power socket.
• Insufficient power intake of the power
tool.
• Defective power socket.
• Defective On/Off switch.
• Semi-automatic
• Cartridge filter clogged.
'Filter Refresh' func-
tion not responding.
• Cartridge filter is defective or incor-
rectly installed.
• Mechanical defect.
• Semi-automatic
• Cartridge filter clogged.
'Filter Refresh' func-
tion not deactivat-
ing.
• Hose end or hose connector was not
held closed.
• Mechanical defect
Correction
• Check cartridge filter and replace
as needed while checking for correct
seating.
• Check fleece filter bag, replace as
needed and ensure correct seating.
• Close device correctly and position all
housing parts, the cartridge filter and
fleece filter bag correctly.
• Contact MENZER repair service.
• Connect the power tool/add-on device
correctly and/or check for correct
function.
• Connect power tool/add-on device
with correct connection values to the
power socket.
• Please note min. power intake of the
power tool to be connected P>30 W!
• Contact MENZER repair service.
• Check cartridge filter and replace
as needed while checking for correct
seating.
• Contact MENZER repair service.
• Check cartridge filter and replace
as needed while checking for correct
seating.
• The hose connector or hose end must
be held closed while pushing the Filter
Refresh button
• Contact MENZER repair service.
GB 15