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Idiomas disponibles
DANGER
Inadvertently starting up device
Risk of injury, electric shock
Turn the key-operated switch to "0" and remove the key be-
fore performing any work on the device.
Error
The device is not supplied with power The battery is disconnected.
The fuse has been triggered
The device has little or no drive.
The suction motor does not work or
runs slowly.
Low suction performance
The brush motors do not work or run
slowly.
Low brush power
The Coarse dirt drawer must be emp-
tied too often.
Error
01
12
16
17
1A
1B
1E
1F
22
23
25
26
27
28
29
Troubleshooting guide
CAUTION
After-running of the suction turbine after switching off
Risk of injury
Only carry out maintenance work after the suction turbine
has shutdown.
Contact Customer Service in the case of malfunc-
tions that cannot be corrected using this table.
Cause
The emergency stop is activated.
The battery cables are corroded.
The onboard charger is plugged in.
The main circuit breaker has triggered.
There was a short circuit or an overload of the circuit. 1. Remove the side door.
The battery is almost empty.
The main circuit breaker or driving switch has been trig-
gered.
The controller is overheated.
The filter bag is full.
The suction system is clogged.
There is dirt in the suction system.
The brushes are worn out.
There is dirt in the brushes.
The brushes are worn out.
There are too many large or heavy materials on the
floor.
The carpet is new.
Cause
The brush motor overheats
Brake is manually released
Drive motor internal motor controller error
Drive motor unknown motor controller error
Drive motor open circuit
Drive motor overheated
Suction motor high FET error
Suction motor internal motor controller error
Suction motor open circuit
Clogged suction hose, funnel or filter bag
Drive motor DMC overtemperature
Brush motor DMC Overtemperature
Side brush motor DMC overtemperature
Suction motor DMC overtemperature
Drive motor DMC temperature error (FET)
Rectification
1. Check all battery cable connections.
2. If necessary, replace or tighten all battery cable connections.
1. Reset the E-Off button.
1. Clean the connections.
1. Unplug the cable and stow it away.
1. Reset the main circuit breaker.
2. Reset the fuse by pressing it in again.
3. Insert the side panel.
1. Charge the battery.
1. Reset the switch.
1. Allow the device to cool down.
1. Replace the filter bag.
1. Check the suction system for contamination and remove it.
1. Remove the dirt.
1. Replace the brushes.
2. Inform Customer Service.
1. Remove the dirt.
1. Replace the brushes.
1. Remove the Coarse dirt drawer.
2. Empty the Coarse dirt drawer.
3. Insert the Coarse dirt drawer.
1. Remove the Coarse dirt drawer.
2. Empty the Coarse dirt drawer.
3. Insert the Coarse dirt drawer.
Error codes
Rectification
1. Disconnect the power supply with the main switch.
2. Remove the brush box and clean the brushes.
3. Allow the motor to cool down for one hour before continuing operation.
1. Place the device on a surface with a 0% incline or secure the wheels
against rolling away.
2. Locate the brake unlocking lever and pull it down.
1. Disconnect the power supply with the main switch.
2. Remove the brush box and clean the brushes.
3. Allow the motor to cool down for one hour before continuing operation.
1. Disconnect the power supply with the main switch.
2. Remove the brush box and clean the brushes.
1. Locate and reset the drive motor circuit breaker.
1. Allow the drive motor to cool down for one hour before continuing op-
eration.
1. Disconnect the power supply with the main switch.
2. Remove and clean the side brushes.
1. Locate and reset the suction motor circuit breaker.
1. Locate and reset the suction motor circuit breaker.
1. Replace the filter bag.
2. Check the suction hose and funnel for contamination and clean them.
1. Disconnect the power supply with the main switch.
2. Remove and clean the side brushes.
3. Remove the brush box and clean the brushes.
4. Allow the controllers to cool down for one hour before continuing oper-
ation.
1. Disconnect the power supply with the main switch.
2. Remove and clean the side brushes.
3. Remove the brush box and clean the brushes.
4. Allow the controllers to cool down for one hour before continuing oper-
ation.
1. Disconnect the power supply with the main switch.
2. Remove and clean the side brushes.
3. Remove the brush box and clean the brushes.
4. Allow the controllers to cool down for one hour before continuing oper-
ation.
1. Disconnect the power supply with the main switch.
2. Remove and clean the side brushes.
3. Remove the brush box and clean the brushes.
4. Allow the device to cool down for one hour before continuing operation.
1. Disconnect the power supply with the main switch.
2. Remove and clean the side brushes.
3. Remove the brush box and clean the brushes.
4. Allow the device to cool down for one hour before continuing operation.
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