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troubleshooting
If one or more functions on the bed base have stopped operating:
•
Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing
the movement of the base .
•
Check to ensure the blue LED light is illuminated on the control box . If there is no light, verify that the input and power cords are
properly connected .
•
Unplug the base for 1 minute to reset the electronic components .
•
Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical
surge protector is recommended) .
•
Remove and replace full batteries in the remote control and re-pair the remote to the base (see page 12) .
•
Ensure Child Lock feature is not enabled . See page 12 for more information .
If issue is not resolved by following the instructions above, locate serial number on warranty card or back of remote and call
Ergomotion Customer Service: (888) 550-3746
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