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Problem
Water flows on the rear plate of the
refrigerator.
There is too much condensed water
on the rear wall of the refrigerator.
Water flows inside the refrigerator.
Water flows on the floor.
Temperature cannot be set.
The temperature in the appliance is
too low/too high.
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ENGLISH
Possible cause
Temperature is set incorrectly.
Appliance is fully loaded and is set
to the lowest temperature.
Temperature set in the appliance is
too low and the ambient tempera‐
ture is too high.
During the automatic defrosting
process, frost melts on the rear
plate.
Door was opened too frequently.
Door was not closed completely.
Stored food was not wrapped.
Food products prevent the water
from flowing into the water collector.
The water outlet is clogged.
The melting water outlet is not con‐
nected to the evaporative tray above
the compressor.
The Extra Freeze function or Extra
Cool function is switched on.
The temperature is not set correctly. Set a higher/lower temperature.
The door is not closed correctly.
The food products' temperature is
too high.
Many food products are stored at
the same time.
The door has been opened often.
The Extra Freeze function is switch‐
ed on.
The Extra Cool function is switched
on.
There is no cold air circulation in the
appliance.
Solution
Refer to "Control panel" chapter.
Set a higher temperature. Refer to
"Control panel" chapter.
Set a higher temperature. Refer to
"Control panel" chapter.
This is correct.
Open the door only when necessa‐
ry.
Make sure the door is closed com‐
pletely.
Wrap food in suitable packaging be‐
fore storing it in the appliance.
Make sure that food products do not
touch the rear plate.
Clean the water outlet.
Attach the melting water outlet to
the evaporative tray.
Switch off Extra Freeze function or
Extra Cool function manually, or
wait until the function deactivates
automatically to set the temperature.
Refer to "Extra Freeze function" or
"Extra Cool function" section.
Refer to "Closing the door" section.
Let the food products temperature
decrease to room temperature be‐
fore storage.
Store less food products at the
same time.
Open the door only if necessary.
Refer to "Extra Freeze function"
section.
Refer to "Extra Cool function" sec‐
tion.
Make sure that there is cold air cir‐
culation in the appliance. Refer to
"Hints and tips" chapter.
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