26
Problems
Cause
Problem with the filter/air and massage
jets/heater unit
The filter cartridge is dirty
Filter pump running too loud
Water level too low
Dirty cover (on filter cartridge)
Power voltage too low or incorrect
frequency
Problem with the filter/air and massage
jets/ heater unit
Fault in the filter/air and massage jets/
heater unit
Additional air pressure due to strong
The tub has a strange shape
sunlight
Air valve cap is too loose
The SPA is losing air pressure
Tear (seam) or spot damage
Ambient temperature drops drastically
The sealing plug of the water drain at the
bottom of the SPA is loose
The SPA is losing water
Spa is torn or punctured
Insufficient filtering time
The water is not clean
The filter cartridge is dirty
Poor or insufficient water treatment
Solution
Disconnect the power supply, wait 10
minutes before switching the power
back on
Replace the filter cartridge
Top up the water
Clean the cover
Contact a qualified electrician
Disconnect the power supply, wait 10
minutes before switching the power
back on
Check the air pressure (using barometer,
the pointer points to the green range)
and let some
Using soapy water, cover the air-valve
to check if air is leaking, if so, use the
provided wrench to fasten the air valve
following these steps:
1. Deflate the spa.
2. With one hand, hold the backside of
the air valve from the inner side of the
spa wall and turn the wrench clockwise.
Perform a test to locate the affected area
It is a normal that the air shrinks in low
temperature environment. Fill more air
into the spa
Press the drainage bung tightly
Use provided repair patch. (Put liquid
soap and water in a squirt bottle and
spray on seams. If there is a leak it will
bubble. After you find the leak, clean
and dry the leaking area, then apply the
repair patch that comes with your spa)
Increase the filtering time
Replace the filter cartridge
Read the instructions of the chemicals
manufacturer
ERROR MESSAGES
Error code
Cause
SL
The water temperature is 41°F
(5°C) or less
SH
Malfunction of the circuit board or
the temperature sensor. Heating
tube overheating Perform a reset
HL
Malfunction of the filter pump
FC (with sound warning))
The filtration and heating have
been in operation for 168
hours. Before replacing the filter
cartridge, neither the filtration
pump nor the heater is ready for
operation.
OC
Malfunction of the temperature
sensor
FP
Wrong operation into FP mode
If you continue to experience difficulty, please contact our Consumer Service Department for assistance.
27
Solution
Wait until the water temperature is >41°F
(5°C) or add a certain amount of hot water
to keep the water temperature up before
starting the heating.
After unplugging the power, wait 30 minutes
to start up again.
Replace the display and/or the motor block.
Check the water level
Replace the filter cartridge and press the HEA-
TER button to restart the filtration and heater
Replace the temperature control probe
Press "temperature" button, Press the "up"
button, Panel show 68°F (20°C), then the spa
returns to the normal state.