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Warranty and Service
receipt, or on its reverse side.
- If malfunctions or other defects occur, contact
the customer service address provided be-
low first by telephone or via e-mail. You will
then receive further information regarding the
procedure. Following consultation with our cus-
tomer service department, a product that has
proven to be defective can be sent postage
free to the customer service address provided
to you. Be sure to include the purchase receipt
(sales receipt), a description of the defect as
well as the time the defect occurred. Only use
the address provided to you to avoid problems
with approval of your claim and unnecessary
costs and expenses. Do not ship the parcel
cash-on-delivery, as bulky goods, by express
mail or other special cargo.
Return the device including all accessories
included in the scope of delivery at the time
of purchase and ensure appropriate and safe
transport packaging.
Repair service
Repairs that are not covered by the warranty are
carried out at the owner's expense by our service
subsidiary, where a representative will be happy
to provide you with a cost estimate.
We are only able to handle appliances that are
sent to us packed in proper packaging, with ade-
quate postage.
Caution: Please ship your appliance to our
service subsidiary in clean condition and with cor-
responding marking or labeling of the defective
location or area.
28 GB/IE/NI/CY/MT
Appliances shipped cash-on-delivery, as bulky
goods, by express mail or other special cargo will
not be accepted.
If you ship us your defective appliance, we will
dispose of it for you free of charge.
Service Center
Service Great Britain
E-Mail: service-gb@ga-po.de
Tel.: +44 1904 727516
IAN 446668_2307
Importer
Please note that the following address is not a
customer service address.
Please consult the service center listed above first.
Ga-Po Vertrieb GmbH
Heinrich-Horten-Straße 5
47906 Kempen
GERMANY
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