Oase InScenio FM-Master Home Cloud Instrucciones De Uso página 30

Updating the firmware
When the OASE Control-App connects with the InScenio FM-Master Home, Cloud it is automati-
cally checked whether its firmware is up to date. If the firmware is new, you will be notified via
the App. Follow the instructions. If you are asked for a password, enter "oase1234".

Automatic updates of the OASE App should be allowed on the Smartphone/tablet.
Maintenance and cleaning
Cleaning the device
Clean the unit with a soft, clean and dry cloth. Never use aggressive cleaning agents or chemical
solutions. These can attach the housing surface or impair the function.
Resetting the unit settings
(→ Service button functions)
Malfunction remedy
• You can also find troubleshooting tips in the FAQs at www.oase.com.
• You can contact our customer service via support.app@oase.com.
• See also (→ Operating conditions indicated by the Status LED)
Malfunction
A WiFi connection between the In-
Scenio FM-Master Home, Cloud and
the router cannot be established.
The WiFi connection to the In-
Scenio FM-Master Home, Cloud is
not established although the net-
work name is displayed in the WiFi
settings.
30
Possible cause
The WiFi standard set in the router
is not compatible.
The most recently saved connec-
tion data (e.g. SSID, password) is
not up to date.
Remedy
The InScenio FM-Master Home,
Cloud supports the WiFi standards
802.11 n+b+g exclusively in a fre-
quency range of 2.4 Ghz.
If necessary, set the router to a
supported standard (see router op-
erating manual).
Reset the connection.
iOS:
• Select the network and tap .
• Tap "Ignore this network" to re-
move the network.
• Then re-establish a connection
with the network.
Android:
• Select the network and tap "Re-
move" to remove the network.
• Then re-establish a connection
with the network.