Toshiba MW2-MG20PFSL Manual De Instrucciones página 56

Warranty / Customer Service
Congratulations on your new device; we hope you enjoy it.
Should you nevertheless identify a reason for complaint, please contact our customer service:
Midea Europe GmbH
Ludwig-Erhard-Straße 14
65760 Eschborn
Germany
In the event of a fault, please state your exact address, telephone number, purchase contract number and
device type (from the device nameplate).
A precise description of the fault will save you and us time and money. If you have any special questions,
please speak to the customer service center.
Before Requesting Customer Service:
Please check whether it is not an operating error or a cause that has nothing to do with the function of your
device.
Please observe the note in the operating instructions and check whether:
- The mains plug is connected;
- The mains plug may be damaged;
- The door(s) of the appliance is/are firmly closed.
Warranty Conditions For Large Electrical Appliances
This appliance has been manufactured and tested according to the most modern methods. The manufacturer
provides a guarantee for flawless material and faultless manufacture for a period of 24 months, valid from the
date of purchase, 12 months in the case of commercial use, irrespective of legal warranty obligations of the
seller/dealer.
The warranty claim expires in case of intervention by the buyer or third parties. Damage caused by improper
handling or operation, by incorrect setup or storage, by improper installation or connection, as well as by
force majeure or other external factors are not covered by the warranty.
We reserve the right to repair or replace the defective parts or to exchange the device in case of a complaint.
Replaced parts and devices become our property.
Only if the use intended by the manufacturer should finally not be achieved by repair(s) or exchange of the
device, the buyer can demand a reduction of the purchase price or the cancellation of the purchase contract
under warranty within 6 months, valid from the day of purchase.
Claims for damages, including consequential damages, are excluded, unless they are based on intent or gross
negligence.
In case of unnecessary or unjustified use of our customer service, we charge the usual time and travel fee for
our services. Complaints are to be reported immediately after detection.
The warranty claim is to be proven by the buyer by presenting the purchase receipt. This warranty is valid
within the Federal Republic of Germany.
Tel: 06196 90 20 0
Fax: Tel: 06196 90 20120
kundenservice@midea.com
Email:
EN-24
In case of service:
Tel: 06196 90 200
Fax: 06196 90 20120
Email: kundenservice@midea.com