Troubleshooting
II
Symptom
Motor will not run
Possible Cause(s)
Disconnect
switch
is off
Fuse is blown
or circuit
breaker tripped
Starting switch
is defective
Wires at motor are loose, disconnected,
or
wired incorrectly
Pressureswitch contacts are dirty
Motor runs hot and overload
Motor is wired incorrectly
kicks off
Voltage is too low
Motor runs but no water is
delivered*
Pump cycles too frequently
Pump in new installation
did not pick up
prime through:
1. Improper
priming
2. Air leaks
_¢.I ealdng foot valve or check valve
Pump has lost prime through:
1. Air leaks
2. Water level below suction pipe inlet
* Stop pump; then check
prime before looking for
other causes. Unscrew
priming
plug and see if
water is in priming
hole.
Foot valve or strainer is plugged
Ejector or impeller
is plugged
Check valve or foot valve is stuck shut
Pipes are frozen
Foot valve and/or strainer are buried
in
sand or mud
Water level is too low for shallow well
setup to deliver water
Pump does not deliver
water
Water level in well is lower than estimated
to full capacity (Also check
Steel piping (if used) is corroded
or limed,
point _¢immediately
above)
causing excess friction
Corrective
Action
Be sure switch is on.
Replace fuse or reset circuit
breaker.
DISCONNECT
POWER; Replace starting switch.
Refer to instructions
on wiring
(Page 9). DISCONNECT
POWER; check and
tighten all wiring.
I ,_WARNING
I Cal)acitor
voltage may be hazardous.
To discharge capacitor,
hold insulated handle screwdriver
BY IHE HANDLE
and short capacitor
terminals
together.
Do not touch
metal screwdriver
blade or capacitor
terminals.
If in doubt, consult a qualified
electrician.
DISCONNECT
POWER and file contacts with emery board or nail file.
Refer to instructions
on wiring.
Check with power company.
Install heavier wiring
if wire size is too small (See
Electrical / Wiring
Chart).
See section below on too frequent cycling.
In new installation:
1. Re-prime according
to instructions.
2. Check all connections
on suction line, AVC, and ejector with soapy water or
shaving cream.
_¢. Replace foot valve or check valve.
In installation
already in use:
1. Check all connections
on suction line and shaft seal.
2. lower
suction line into water and re-prime.
If receding water level in well
exceeds 25' (7.6M), a deep well pump is needed.
Clean foot valve or strainer.
Clean ejector or impeller.
Replace check valve or foot valve.
Thaw pipes. Bury pipes below frost line. Heat pit or pump house.
Raise foot valve and/or strainer above bottom of water source. Clean foot valve
and strainer.
A deep well jet will be needed if your well is more than 25' (7.6M) depth to
water.
A new nozzle and venturi combination
may be needed.
Replace with plastic pipe where possible, otherwise
with new steel pipe.
Piping is too small in size
Use larger piping.
Pump delivers
water but does
Pressure switch
is out of adjustment
or
DISCONNECT
POWER; adjust or replace pressure switch.
not shut off or pump cycles
contacts are welded together
too frequently
Faucets have been left ol)en
Close faucets.
Venturi,
nozzle or impeller is clogged
Clean venturi,
nozzle or impeller.
Standard pressure tank is waterlogged
and
Drain tank to air volume control
port. Check AVC for defects. Check all
has no air cushion
connections
for air leaks.
Pipes leak
Check connections.
Foot valve leaks
Replace foot valve.
Pressure switch
is out of adjustment
Adjust or replace pressure switch.
Air charge too low in pre-charged
tank
DISCONNEC[
POWER and (}pen faucets until all pressure is relieved.
Using
tire pressure gauge, check air pressure in tank at valve stem located on the tank.
If less than pressure switch cut-in setting (30-50 PSI), pump air into tank from
outside source until air pressure is 2 PSI less than cut-in setting of switch. Check
air valve for leaks/use
soapy solution)
and replace core if necessary.
Air spurts from faucets
Pump is picking
up prime
When
pump has picked
up prime, it should pump solid water with
no air.
leak in suction side of pump
Suction pipe is sucking air. Check joints for leaks with soapy water.
Well is gaseous
Consult factory about installing
a sleeve in the well.
Intermittent
over-pumping
of well. (Water
lower
foot valve if possible, otherwise
restrict pump discharge.
drawn down below foot valve.)