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TroublesHooTIng

error:
The appliance cannot be switched on
The appliance does not heat
The appliance stops during operation
Trouble with scales
error display:
as a special feature the Thermomix TM31 will show the
cause for the error on the display. if the display shows
"e.r" followed by a two-digit figure please contact the
responsible Vorwerk customer service indicating the
error message (e.g. e.r 53 = temperature sensor failure)
if it is not possible to solve the problem by pulling the
mains plug and re-starting the appliance. With respect to
"load" please refer to the notes on page 35.
cauTIon
Danger of electric shock
inspect your appliance and its accessories including the mixing bowl
regularly for possible damage. Damaged parts can impair safety.
if damage does occur, do not use the appliance and contact Vorwerk
customer service or an authorised Vorwerk repairer.
40
Troubleshooting
action:
check if the connecting cable has been properly
plugged in and if the lid has been locked correctly.
check if the appliance is still in "sleep mode".
check if a heating time and temperature have been
preset.
see section entitled "electronic motor protection" on
page 35.
check: while pressing tare button do not touch
Thermomix; nothing leans against Thermomix;
no tension on the cable; Thermomix "feet" are clean;
worktop is clean, solid, even and not vibrating;
do not slide Thermomix over the worktop.
error messages of the appliance can be reset as
follows:
1 by pulling the mains plug:
e.r 23, 28, 32, 38, 39, 70
2 by turning the speed selector to
e.r 22, 24–27, 29–31, 34–37, 51–69, oPen, load
3 only by Vorwerk customer service:
e.r 71, 72
and then to
:

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