Solving Problems - Iomega Ditto Tape Drive Manual Del Usuario

Solving Problems

Solving Problems
Solving Problems Solving Problems Solving Problems
Many solutions to common questions and problems are answered in the Iomega FaxBack
Service (801) 778-5763 or in the on-line services (refer to Contacting Iomega in this guide).
1 I'm installing the tape drive and I cannot get it to work. My floppy drive lights
are on and I get an FDC (floppy disk controller) failure. Possible Solution: (a)
Check the pin-one orientation of all connections involved with your tape drive
installation. Refer to your installation guide and those steps that discuss and
illustrate connections.
2 I get erratic, inconsistent performance, or the tape drive is not seen. Possible
Solutions: (a) Make sure that data and power connections are straight and secure.
(b) Refer to your software manual for solutions involving software timing issues
with programs like screen savers, screen clocks, etc. (c) Reposition your tape drive
as far as possible from your hard drive, CD-ROM, and/or monitor. (d) If you
installed the Ditto Dash accelerator, make sure that your internal tape drive is
connected to it.
3 My drive works intermittently, or fails formats and has too many bad blocks in
the certify. Possible Solutions: (a) There may be a conflict with other adapter
cards in the computer. Refer to the documentation for other cards and try to
resolve addressing conflicts. (b) The tape might be degrading. Try using a newer
tape. (c) Clean the read/write head according to the instructions in this guide. (d)
If you are using DOS software, try to free up more conventional memory (at least
540 K). If you are using Windows software, try starting windows in standard
mode using the command "win /s". (e) Reposition your tape drive as far as
possible from your hard drive, CD-ROM, and/or monitor.
4 Why can't I get full capacity from my Ditto tape? Answer: Compression ratios
depend on data type. If your original data can be compressed by a 2:1 ratio, you
can get full capacity from your Ditto tape.
5 I am having trouble restoring files. Possible Solutions: (a) Rebuild the catalog
using the backup software. (b) Clean the read/write head. (c) Boot your com-
puter with a minimal set of drivers. (During boot, press F8 when you see "Start-
ing MSDOS." Then answer "NO" to all DEVICE= and DEVICEHIGH= lines.
(d) Run without software or disk-controller caching. (e) Set backup software to
run at a slower speed (see on-line backup software manual for configuration
information).
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