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Technical Information
Warranty
Accu-Chek Aviva Meter 30-day Money-back Guarantee for Qualifying Consumers
Roche o ers qualifying consumers that purchase an Accu-Chek Aviva meter, a 30-day money back
guarantee. If you are not fully satisfied with your Accu-Chek Aviva meter, contact the Accu-Chek Customer
Care Service Center toll-free at 1-800-858-8072 to determine whether you qualify to receive a full refund
within 30 days of purchase. If you are covered under Medicare, Medicaid, other federal/state programs, or
private insurance you are NOT eligible for this money-back o er. Consumers a ected by this exclusion may
instead request a di erent Accu-Chek meter/system. The refund will be limited to the amount paid by you
net of any rebates. You must have a copy of the dated itemized purchase receipt and the original packaging
to obtain this refund.
Accu-Chek Aviva Meter Limited 3-Year Warranty
Roche warrants to the original purchaser of the meter that your Accu-Chek Aviva meter will be free from
defects in materials and workmanship for three years from the date of purchase. If, during this 3-year
period, the meter does not work properly because of a defect in materials or workmanship, Roche will
replace it with a new Accu-Chek Aviva meter or equivalent product free of charge. The warranty on the
replacement meter will expire on the date of the original warranty expiration or 90 days after the shipment
of a replacement system, whichever period is longer. The purchaser's exclusive remedy with respect to the
Accu-Chek Aviva meter shall be replacement.
This warranty does not apply to the performance of an Accu-Chek Aviva meter that has been damaged by
accident or has been altered, misused, tampered with, or abused in any way. Roche will handle meters that
show damage or abuse according to its Non-Warranty Service Policy described below.
THE ABOVE WARRANTY IS EXCLUSIVE OF ALL OTHER WARRANTIES, AND ROCHE MAKES NO OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ROCHE BE LIABLE TO
THE PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES ARISING FROM OR IN ANY WAY CONNECTED WITH THE PURCHASE OR OPERATION OF
THE METER OR ITS PARTS. NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
IF ANY IS IMPLIED FROM THE SALE OF THE METER, SHALL EXTEND FOR A LONGER DURATION THAN THREE
YEARS FROM THE DATE OF PURCHASE.
Some states do not allow limitations on how long an implied warranty will last or the exclusion of incidental
or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives
you specific legal rights, which vary from state to state.
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