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TROUBLESHOOTING
Symptom
Valve seat leaks or will not close
properly
Noisy Motor
Motor overheats/smoke/component
burn-out
ML will not respond
Vdc/mA signal drops when
connected to ML
Actuator yoke corrodes
Floating Actuator position "drifts"
when used with building automation
system
TYPICAL SPECIFICATIONS
Valve Actuators shall mount directly to the bonnet of the valve,
and shall be self-contained and self adjusting.
Direct coupled valve actuators shall be 24° Vac or 28° Vdc
power, available with floating or modulating control signal
inputs. Actuator shall be usable with common power supply for
multiple actuators and controllers.
Position feedback voltage/pilot duty auxiliary switch kit,
mounting adaptor, high temperature kits, and resistor kits for
multiple actuator application shall be optional accessories for
direct coupled valve actuators.
Automation and Control Solutions
Honeywell International Inc.
1985 Douglas Drive North
Golden Valley, MN 55422
customer.honeywell.com
Possible Causes
Wrong actuator used and/or system head
pressure too high
Actuator not properly installed
Incorrect DIP switch settings
Bearing failed due to overheat
Brushes worn out
Current sensing circuit failed or electronic
components failed
LED (on):
Incorrect DIP switch settings
No control signal present
Incorrect wiring connections
Internal time delay
LED (off):
No or low power supply
Error mode (gearbox damage)
ML7984 in mA mode with voltage input
Signal degradation due to incompatible load
impedance
Galvanic reaction from dissimilar metals if
SS U-bolt used with aluminum yoke
Mismatch between actuator resolution
(30 steps) and BAS controller
® U.S. Registered Trademark
© 2011 Honeywell International Inc.
95C-10939EFS—03
Printed in United States
1) Check valve close-off rating
2) Check voltage at actuator terminals
Ensure valve stem is fully threaded into brass drive shaft and
locked in place with the set screw
Check against Product Instruction Sheet
1) Check for excessive temperature and replace complete actuator
2) Use high temperature kit (43196000-001)
Check for excessive cycling and replace actuator
Replace actuator. Make sure:
1) Correct actuator used
2) Properly installed
3) Do not operate actuator before mounting on valve supply
4) Proper voltage supply
Check against Product Instruction Sheet
Check controller
Check against Product Instruction Sheet
Allow at least 1/2 - 1 second for the ML to respond
Check voltage on T5 and T6 terminals
1) Check power supply
2) Check calibration cycle
3) Valve stroke length less than 1/2 in. or greater than 1-1/4 in.
4) Reset device by a momentary disconnect of power at T5 and T6
Change DIP switch setting
Output and ML input impedance specifications
Replace U-bolt with galvanized U-bolt and nuts
1) Read actual valve position using 272630D feedback module
2) Rewire actuator for 3-wire control
3) Program daily valve reset.
Direct coupled valve actuators shall have a minimum
performance rating of 50,000 full stroke cycles plus 1,000,000
repositions documented in the product literature.
Direct coupled valve actuators shall be manufactured by the
same company as manufacturers of the valves.
K.K. Rev. 07-11
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