Warranty And Support; Ordering Maintenance Products; Troubleshooting - Saeco HD8645/57 Manual De Instrucciones

ENGLISH
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Problem
The machine does not
work.
The machine is stuck in the
descaling procedure.
The coffee is not hot
enough.
The coffee temperature
decreases over time.
No hot water or steam
comes out of the hot
water/steam wand.
The espresso does not have
enough crema.
The machine does not heat
up fast enough and little
coffee comes out.
The brewing unit cannot be
removed.

Warranty and support

If you need information or support, please visit www.saeco.com/
support or read the separate worldwide guarantee leaflet.
To buy spare parts, visit www.philips.com/saeco or go to your
Saeco dealer. You can also contact the Saeco hotline. You can find the
contact details at www.philips.com/saeco.

Ordering maintenance products

- Intenza+ water filter (CA6702)
- Lubricant (HD5061)
- Descaling solution (CA6700)
- Maintenance kit (CA6706)

Troubleshooting

This chapter summaries the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.saeco.com/support for a list of frequently
asked questions or contact the Saeco hotline. You can find the contact
details at www.philips.com/saeco.
Solution
Make sure the small plug is inserted into the socket. Plug in and turn on
the machine.
Make sure that the voltage indicated on the machine corresponds to the
local mains voltage.
Press the on/off button. You can restart the descaling procedure or follow
the instructions in chapter 'Descaling the machine', section 'If you are
unable to finish the descaling procedure'.
Preheat the cups by rinsing them with hot water. Use thin-walled cups.
Descale the machine.
Check if the hole of the hot water/steam wand is clogged. If so,
clean the hole.
The classic milk frother may be dirty. Clean the classic milk frother.
Use a different type of coffee beans or adjust the ceramic coffee grinder
(see chapter 'Using the machine', section 'Adjusting the grinding degree').
Descale the machine (see chapter 'Descaling the machine').
Remove the coffee grounds container before you open the maintenance
door. If you still cannot remove the brewing unit follow the next steps.
Reinsert the coffee grounds container, close the maintenance door,
turn on the machine. The machine prepares for use. Turn off the machine
and try to remove the brewing unit again.