Troubleshooting Tips
Issue
Indicator or
Display does not
illuminate
Detergent residue
in the detergent
drawer
Unsatisfactory
washing effects
Abnormal noise
and/or excessive
vibration
Possible Cause
Power is disconnected.
PC Board or Harness is
faulty.
Detergent is damp and
clumped together.
Too much detergent is
being used.
Clothes are too dirty.
Insufficient detergent
being used.
Drum is overloaded.
Water temperature is
too cold.
Solution
Check if power is shut off and
power plug is properly
connected.
If not, contact authorized
technician.
Thoroughly clean the
detergent drawer and dry with
cloth.
Use High Efficiency liquid
detergent specifically made
for front load washing
machines.
Ensure the proper
procedure/water temperature
is selected based on fabric
type and washing label.
Add proper detergent amount
according to the instructions
on detergent packaging.
It is recommended to use
High Efficiency liquid
detergent.
Check to ensure the Transport
bolts have been properly
removed.
Esnrue the unit is installed on
a solid and level floor.
Check to make sure there ar
eno loose articles left in the
drum.
Make sure legs are properly
adjusted.
Ensure unit is not overloaded.
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