Troubleshooting
Display Explanations
EE / Measurement Error: Make sure the L-plug is securely connected to the air
socket and measure again quietly. Wrap the cuff correctly and keep arm steady dur-
ing measurement. If the error keeps occurring, return the device to your pharmacist.
E1 / Air Circuit Abnormality: Make sure the L-Plug is securely connected to the
air socket on the side of the unit and measure again quietly. If the errors still occur,
return the device to your pharmacist for help.
E2 / Pressure Exceeding 300 mmHg: Switch the unit off and measure again in
the appropriate conditions described above. If the error keeps occurring, return the
device to your pharmacist
E3 / Data Error: Remove the batteries, wait for 60 seconds, and reload. If the error
keeps occurring, return the device to your pharmacist.
Er / Exceeding Measurement Range: Measure again in the appropriate
conditions described above. If the error keeps occurring, return the device to your
pharmacist.
If any abnormality arises during use, please check the following points.
Symptoms
Check Points
No display when the ON/OFF/
Have the batteries run down?
START button is pressed
Have the batteries' polarities
been positioned incorrectly?
EE mark shown on display
Is the cuff positioned correctly?
or the blood pressure value
is displayed excessively low
Did you talk or move during
or high
measurement?
Did you vigorously shake the
cuff during measurement?
Note: If the unit still does not work, return it to your pharmacist. Under no
circumstance should you disassemble and repair the unit by yourself.
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Correction
Replace them with new
batteries.
Re-insert the batteries in the
correct positions.
Wrap the cuff properly so that
it is positioned correctly.
Measure again. Keep arm
steady during measurement.
Cautionary Notes
1. The unit contains high-precision assemblies. Therefore, avoid extreme
temperatures, humidity, and direct sunlight. Avoid dropping or strongly
shocking the main unit, and protect it from dust.
2. Clean the blood pressure monitor body and the cuff carefully with a slightly
damp, soft cloth. Do not press. Do not wash the cuff or use chemical cleaner on
it. Never use thinner, alcohol or petrol (gasoline) as cleaner.
3. Leaky batteries can damage the unit. Remove the batteries when the unit is not
used for a long time.
4. The unit should not be operated by children so to avoid hazardous situations.
5. If the unit is stored near freezing, allow it to acclimate at room temperature
before use.
6. This unit is not field serviceable. You should not use any tool to open the
device nor should you attempt to adjust anything inside the device. If you have
any problems, please contact the store or the doctor from whom you
purchased this unit.
7. As a common issue for all blood pressure monitors using the oscillometric
measurement function, the device may have difficulty in determining the proper
blood pressure for users diagnosed with common arrhythmia (atrial or
ventricular premature beats or atrial fibrillation), diabetes, poor circulation of
blood, kidney problems, or for users suffered from stroke, or for unconscious
users.
8. To stop operation at any time, press the ON/OFF/START button, and the air in
the cuff will be rapidly exhausted.
9. Once the inflation reaches 300 mmHg, the unit will start deflating rapidly for
safety reasons.
10. Please note that this is a home healthcare product only and it is not intended to
serve as a substitute for the advice of a physician or medical professional.
11. Do not use this device for diagnosis or treatment of any health problem or
disease. Measurement results are for reference only. Consult a healthcare
professional for interpretation of pressure measurements.
Contact your physician if you have or suspect any medical problem. Do not
change your medications without the advice of your physician or healthcare
professional.
12. Electromagnetic interference: The device contains sensitive electronic
components. Avoid strong electrical or electromagnetic fields in the direct
vicinity of the device (e.g. mobile telephones, microwave ovens). These may
lead to temporary impairment of measurement accuracy.
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