7. I have difficulty pairing with my mobile phone
Please confirm you mobile phone is Bluetooth
Raptor-i and your mobile phone are close to each other and enter the PIN code "0000" (zero zero zero zero) correctly if prompted. If you are
still unable to pair, you may have previous pairing information which were visually deleted but are still residing in your mobile phone's memory.
Delete all Raptor-i pairing information from your mobile phone. Consult your mobile phone's user manual if required. Turn off your mobile phone
completely. Remove the battery and replace it after 20 secs. Turn on your mobile phone and attempt pairing again. If you are still unable to pair
successfully, delete ALL remaining pairing information and repeat the procedure.
8. My Raptor-i does not automatically reconnect with my mobile phone
Delete all Bluetooth devices on your mobile phone and turn it off. Remove your mobile phone battery and replace it after 20 secs. Turn on your
mobile phone, when ready, turn on Bluetooth and pair your Raptor-i again. When successfully paired, make sure you set the option for your
Raptor-i to "Trusted/Automatic/Auto Connect Enable/Always Connect/Discoverable", consult your mobile phone's user manual if required.
9. My Raptor-i "freezed" or stopped working unexpectedly
This may happen due to strong electromagnetic interference from lightning storms or when you ride through areas with high RF energy such
as high power TV transmitters, military and commercial radars and jammers. These can overwhelm the electronics and cause your Raptor-i to
"freeze". You can "unfreeze" your Raptor-i by simply charging it for a few secs.
10. I am unable to charge my My Raptor-i
a. When left unused for an extended period, the battery may be in an over-discharged state. The charging light may not show when you try to
charge it initially. Leave it to charge for an hour and if the charging indicator lights up, leave it to charge until the RED charging lamp turns
SOLID RED.
b. You may have a faulty charging cable or power adapter. Replace and see if the charging is back to normal.
c. When your Raptor-i is already fully charged, the charging indicator lamp may not light up or it may light up only for a while and then go off
when you try to charge it again.
11. Can I charge my Raptor-i and use it at the same time?
Yes you can. Your Raptor has been designed with this feature in mind. Make sure you firmly seat the charging connector on the Raptor to ensure
the effectiveness of its water-resistant design. We recommend you use a good quality portable power pack (Output: USB 5V, 0.5A or higher;
Capacity: 1500mAh or higher) to provide an additional 20 hours of use. You must FIRST connect your power pack to your Raptor BEFORE turning
ON your Raptor. Connecting the charger to an "already ON" Raptor will shut it down immediately. When this happens, just follow the above
procedure.
®
enabled and supports standard Bluetooth
®
HSR HFR A2DP and AVRCP profiles. Make sure your
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