14
TROUBLESHOOTING GUIDE
PROBLEM
Tips and
Tongue Cleaner
Leakage between the
tip and handle knob.
Pik Pocket
Tip
TM
Tear in soft tip.
Water Flosser Base
Hose to the handle leaks.
Reservoir leaks.
Inadequate pressure.
Unit doesn't start.
Still have questions? Go to www.waterpik.com or call Water Pik, Inc. Customer Service. Toll -Free Number:
1-800-525-2774 (U.S.A.) 1-888-226-3042 (Canada).
CAUSE
1) Tip not fully engaged.
1) Tip is worn.
1) Damage to the hose.
1) Missing reservoir valve.
2) Reservoir valve is upside down.
1) Reservoir not positioned
properly.
2) Tip is clogged with debris.
1) Motor not running.
CORRECTIVE ACTION
1) Remove tip and reinstall.
1) Replace with new tip.
1) Visit www.waterpik.com or
contact Water Pik, Inc. customer
service for a self service repair kit.
1) Replace reservoir valve
Contact Water Pik, Inc.
custromer service for a
replacement valve.
2) Turn valve right-side up.
1) Re-position reservoir. Press
down firmly on the reservoir.
2) Flush tip under faucet or
replace tip.
1) Be sure outlet is functioning;
test with another appliance
(check electrical reset button
and/or wall switch).