Help; Getting Help - Blackmagic Design Duplicator 4K Manual De Instalación Y Funcionamiento

Help

Getting Help

The fastest way to obtain help is to go to the Blackmagic Design online support pages and
check the latest support material available for your Blackmagic Duplicator 4K.
Blackmagic Design Online Support Pages
The latest manual, software and support notes can be found at the Blackmagic Design support
center at www.blackmagicdesign.com/support.
Blackmagic Design Forum
The Blackmagic Design forum on our website is a helpful resource you can visit for more
information and creative ideas. This can also be a faster way of getting help as there may
already be answers you can find from other experienced users and Blackmagic Design staff
which will keep you moving forward. You can visit the forum at
https://forum.blackmagicdesign.com
Contacting Blackmagic Design Support
If you can't find the help you need in our support material or on the forum, please use the "Send
us an email" button on the support page to email a support request. Alternatively, click on the
"Find your local support team" button on the support page and call your nearest
Blackmagic Design support office.
Checking the Software Version Currently Installed
To check which version of Blackmagic Duplicator Utility software is installed on your computer,
open the About Blackmagic Duplicator Utility window.
‚ On macOS, open Blackmagic Duplicator Utility from the Applications folder.
Select About Blackmagic Duplicator Utility from the application menu to reveal the
version number.
‚ On Windows 8.1, open Blackmagic Duplicator Utility from the Blackmagic
Duplicator Utility tile on your Start page. Click on the Help menu and select
About Blackmagic Duplicator Utility to reveal the version number.
‚ On Windows 10, open Blackmagic Duplicator Utility from your Start menu. Click on the
Help menu and select About Blackmagic Duplicator Utility to reveal the version number.
How to Get the Latest Software Updates
After checking the version of Blackmagic Duplicator Utility software installed on your computer,
please visit the Blackmagic Design support center at www.blackmagicdesign.com/support to
check for the latest updates. While it is usually a good idea to run the latest updates, it is wise to
avoid updating any software if you are in the middle of an important project.
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