TROubLeShOOTINg
All repairs to the machine must be performed by an authorised maintenance service.
If your machine needs a repair and you are unable to resolve the issue with the
information provided below, then you should:
Unplug the machine from the mains power.
•
Shut off the water supply.
•
FAULT
The machine doesn't start.
The machine doesn't draw water.
There is no water being supplied to the
machine.
The machine vibrates.
There is too much foam in the dispenser
drawer.
POSSIBLE CAUSE
The machine is not plugged in.
The fuses are faulty.
No mains power.
The Start/Pause button has not been
activated.
Program selector in "Off" position.
The machine door is not completely
closed.
The tap is closed.
The water inlet hose may be bent.
The water inlet hose is blocked.
The water inlet valve filter is clogged.
The machine door is not completely
closed.
The drain hose is clogged or twisted.
The drain pump filter is clogged.
The laundry is too tightly packed in
the drum.
The feet have not been adjusted.
The transit bolts have not been
removed.
Minimal load in the drum.
The machine is overloaded or the
laundry is not distributed evenly.
The machine is located on a hard
surface.
Too much washing product has been
used.
The wrong washing product was used.
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TROUBLESHOOTING
Plug in the machine.
Replace the fuses.
Check the mains power.
Press the Start/Pause button.
Set the program selector to the cycle you want.
Close the machine door.
Open the tap.
Check the water inlet hose and straighten it.
Clean the filters in the water inlet hose.(*)
Clean the filters of the water inlet valve.(*)
Close the machine door.
Check the drain hose, and clean or straighten it.
Clean the drain pump filter.(*)
Distribute the laundry evenly inside the machine.
Adjust the feet.(**)
Remove the transit bolts on the machine.(**)
This will not prevent the machine from running.
Do not overload the drum. Distribute the laundry
evenly in the drum.
Do not put the washing machine on a hard
surface.
Press the Start/Pause button. To stop the foam
from forming, dilute a tablespoon of fabric
softener in 1/2 L of water, and pour it into the
dispenser drawer. Wait 5 to 10 minutes, and
press the Start/Pause button.
Use washing machine washing products only.
V.1.0