Apex iX Fit Manual De Instrucciones página 23

iX Fit / English
6. Troubleshooting
The table below lists troubleshooting solutions for the problems that may happen. If the problem
persists, contact your care provider's service agent or APEX. Do not open the device.
P r o b l e m
No display
Illuminator under
LCD is not on
Buttons do not work
Air delivery is slow
There is no air flow
through the mask
Condensation in
mask or tubing
Water Leakage
Air is leaking from
around mask or
tubing or device
P o s s i b l e C a u s e s
1. The power cord is not connected
to the power socket.
2. LCD failure or controlled PCB
failure.
1. Device is in sleep mode.
2. LCD failure
Button failure
1. During ramp time.
2. Filter is too dirty.
3. Flow generator failure.
1. Device is not turned on or
working correctly
2. Flexible tubing is not connected
correctly.
3. Air tubing is blocked.
1. The Humidifier level setting is too
high.
2. The operating environment or
position of heated humidifier is
not correct.
1. Water chamber is not properly
assembled.
2. Water chamber worn out.
3. The air outlet of water chamber
(humidifier) is not closed.
1. Tubing is damaged.
2. Tubing is not correctly
connected.
3. Humidifier is not properly
assembled.
4. Water chamber is not properly
assembled.
5. Mask is not properly connected.
6. User does not wear the mask
properly.
S o l u t i o n s
1. Ensure the power cord is connected.
2. Contact your equipment provider for
repair.
1. Make sure the power cord is plugged
in, then press any button, and the
LCD should automatically turn on.
2. If the above solution dose not work,
contact your equipment provider for
repair.
Contact your equipment provider for
repair.
1. Check the ramp time setting
2. Change the filter regularly.
3. Contact your equipment provider for
repair.
1. Check the power cord is connected
properly.
2. Reconnect the flexible tubing
correctly.
3. Unblock the air tubing.
1. Adjust to low temperature setting.
2. Remove any air conditioner nearby
the heated humidifier. Or keep room
temperature up near 25°C
1. Remove the water chamber from the
heated humidifier, pour out the water
and reassemble the water chamber
again, making sure water chamber
closes securely, and fill the water till it
reaches maximum line and check if it
still leaks or not.
2. Replace with a new water chamber.
3. Make sure Light grey tubing or heated
tubing is applied on the air outlet of
the water chamber (humidifier).
1. Check the condition of the tubing.
2. Connect the tubing properly.
3. Connect the humidifier properly.
4. Connect the water chamber properly.
5. Make sure the mask is perfectly
sealed on the user's face.
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