Troubleshooting
Problem
Pump is not plugged in.
Circuit breaker is off or fuse is removed.
Accumulation of trash on float
Float obstruction.
Pump does not turn on.
Defective switch.
Defective motor.
Faulty single phase starting components.
Float obstruction.
Defective switch.
Pump will not shut off.
Pump is air locked
Liquid inflow matches or exceeds pump
output capacity.
Loose connection in level control wiring.
Lift too high for pump.
Inlet to impeller plugged.
Pump is air locked
Pump runs but does not
discharge liquid.
Check valve installed backwards.
Check valve stuck or plugged.
Faulty single phase starting components.
Lift too high for pump.
Low voltage, speed too slow.
Impeller or discharge pipe is clogged.
Pump does not deliver
Rotation incorrect.
rated capacity.
Impeller wear due to abrasives.
Faulty single phase starting components.
No Check valve in long discharge pipe
allowing water to drain back into basin.
Check valve leaking.
Pump cycles continually.
Basin too small for inflow.
Volute clogged.
Float obstruction.
Probable Causes
Corrective Action
Plug in the pump.
Turn on circuit breaker or replace fuse. Ensure circuit breaker or fuse is
of correct rating for the pump.
Clean float.
Clean float movement path. Remove any debris or obstruction.
Disconnect switch, check with ohmmeter.
Open reading: infinitive resistance, closed reading: zero.
Have pump serviced by authorized service center.
Check the function of the (1PH) Start Capacitor, Run Capacitor, and
Relay. Replace faulty component as needed.
Check float movement path. Remove any debris or obstruction.
Disconnect switch, check with ohmmeter.
Open reading: infinitive resistance, closed reading: zero.
Shut power off for approximately 1 minute, then restart. Repeat several
times to clear air from pump. If system includes a check valve, a 3/16"
hole should be drilled in discharge pipe approximately 2" above dis-
charge connections.
Multiple or larger pump required. Refer to Capacity sizing.
Check control wiring.
Check rated pump performance table.
Pull pump and clean.
Shut power off for approximately 1 minute, then restart. Repeat several
times to clear air from pump. If system includes a check valve, a 3/16"
hole should be drilled in discharge pipe approximately 2" above dis-
charge connections.
Check flow indicating arrow on check valve body to insure it is installed
properly.
Remove check valve and inspect. Clean if necessary.
Check the function of the (1PH) Start Capacitor, Run Capacitor, and
Relay. Replace faulty component as needed.
Check rated pump performance.
Check that supply voltage matches nameplate rating.
Pull pump and clean. Check pipe for scale or corrosion.
Switch any two of the power input wires.
Replace worn impeller.
Check the function of the (1PH) Start Capacitor, Run Capacitor, and
Relay. Replace faulty component as needed.
Install a check valve in the discharge line.
Inspect check valve for correct operation.
Install larger basin.
Clean pump.
Clean float movement path. Remove any debris or obstruction.
MAINTENANCE
Troubleshooting
11