w
arranty terMs and cOndItIOns
This product was produced with the utmost care and was thoroughly
tested before it left the factory. Therefore, we provide a warranty
period of 24 months from the date of purchase for this product.
Promed products conform to their description and the relevant
specifications; it is your responsibility to ensure that the product which
you have purchased is designed for your intended use.
• In the event of material defects and/or manufacturing errors
which appear during proper use and are detected during the
warranty period, we will replace all defective parts of the product
free of charge within the warranty period, including the labour
costs for warranty repairs.
• The warranty does not cover:
• Normal wear on the product
• Defects which were caused during transportation or storage of
the product
• Defects or damage which were caused through improper use
or inadequate maintenance
• Damage resulting from disregarding the notes in the operating
manual
• Damage resulting from modifications to the product which
were not carried out by Promed.
• Damage caused by sharp objects or as a result of torsion,
compression, being dropped, an abnormal impact or other
actions which are beyond Promed's reasonable control.
• Parts which are subject to wear (e.g. moving parts such as ball
bearings, etc., fasteners, etc.) are generally excluded from the
warranty.
• A claim under the warranty is not enforceable if:
• the product is not sent back in its original packaging or in
adequately secure packaging;
• it has been modified or repaired by a person or company other
than Promed or one of Promed's authorised dealers;
• the product has been repaired using parts which are not
approved by Promed;
• the serial number / LOT number of the product has been
removed, deleted, changed or made illegible.
• For reasons of hygiene, any products which have been exposed to
direct contact with a body or with bodily fluids (e.g. blood) must be
packaged in an additional plastic bag before they are sent back. In
this case, a specific note of this situation must be made in the
package or in the accompanying documents.
• For components or products which are replaced during the
warranty period, a warranty is only provided for the remainder
of the original warranty period; provided that the product or part
replacement was carried out by Promed or one of Promed's
authorised dealers.
• The warranty period begins on the day of purchase. Claims under
the warranty must be established within the warranty period.
Complaints arising after the expiry of the warranty period cannot
be considered.
• Under these warranty conditions, the warranty shall only apply
if the date of purchase can be proven by means of a sales receipt
or similar.
• We reserve the right to make technical and visual changes as
well as changes to the features.
• This warranty is only valid and enforceable in the country in
which it was purchased by the original buyer, provided that
it was Promed's intention that the product should be offered
for sale in this country. This warranty is also enforceable in any
country within the European Economic Area in which Promed
has an authorised importer or sales partner. Depending on each
country, specific and differing warranties and guarantees may
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