Troubleshooting - ECG ESP 20301 Manual Del Usuario

4. Clean all the attachments in water and ry them.
Cleaning of mineral deposits
1. In order for your coffee machine to work efficiently and you can enjoy the top flavor of coffee, it is set to
alert you to the need for descaling after 150 cycles. The power indicator and the ready indicator flash.
2. Fill the tank with water and descaling agent to the MAX level (the ratio of water and descaling agent
should be 4: 1. see the descaling user instructions for details). Use a "household descaler". You can also use
citric acid (it can be bought at a pharmacy or in chemical supplies) instead of the descaling agent. In this
case, use a ratio of one hundred parts water and three parts citric acid.
3. Insert the lever with filter WITHOUT COFFEE into the funnel and secure. Leave the lever in the
appliance throughout the descaling process.
4. Turn the knob in the coffee position. Allow the solution to flow through the metal cup into a pre-prepared
container for about 90 seconds. Then the pumping will stop. Then switch the appliance to "steam" mode
and let the steam flow through the nozzle into the container for approx. 90 seconds. Turn the knob to
neutral position. Allow the solution to act for about 5 minutes. Repeat the step 3x.
5. Then fill the tank with clean water to the MAX line and repeat step 4 (alternating rinsing through the cup
and nozzle) at least twice. In this case, it is not necessary to observe the 5-minute interval between cycles.
6. When the above operation is completed, the power indicator and preheat indicator will not flash
alternately and cleaning is complete.
7. If you do not want to clean when the cleaning warning appears, turn the knob quickly to the coffee
position, then turn the knob to the neutral position, and then turn the knob to the steam position and
back to the neutral position. The operation must be completed within 3 seconds, after which the cleaning
notification can be canceled.

TROUBLESHOOTING

Problem
Water leak from the bottom of
the machine.
Water leak from the side of
the filter.
The espresso tastes sour
(vinegary).
The coffee machine does not
work.
Cause
There is too much water in the drip
tray.
The machine does not work.
There are remains of coffee grounds
on the edge of the filter.
The descaling agent has not been
entirely removed after cleaning of
the mineral deposits.
Ground coffee was stored for a
long time in a warm and humid
environment. Ground coffee has
spoiled.
The power cable is not plugged
correctly.
Correction
Clean the drip tray.
Please, contact an authorized service
center.
Remove the coffee remains.
Repeat the procedure described in
the section "When using for the first
time" several times.
Use fresh ground coffee and store
unused coffee in a dry and cool
place. After opening the ground
coffee package, close it tightly and
store it in the refrigerator to keep the
coffee fresh.
Plug in the power cable correctly.
If the appliance still does not work,
please contact an authorized service
center.
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