Using Webpam Proe Over The Internet; Contacting Technical Support - Vess R2000 Serie Guia De Inicio Rapido

3. For the following items, accept the default or choose a new value from the dropdown menu:
• Stripe size. 128 KB is the default.
• 64 KB, 128 KB, 256 KB, 512 KB, and 1 MB are available.
• Sector size. 512 B is the default.
• 512 B, 1 KB, 2 KB, and 4 KB are available.
• Read (cache) Policy. Read Ahead is the default.
• Read Cache, Read Ahead Cache, and No Cache are available.
• Write (cache) Policy. Write Back is the default.
Write Back and Write Through (Thru) are available.
4. Click the Update button.
A new logical drive is displayed under New Logical Drives. If there is free capacity remaining, you can specify another logical
drive now or wait until later.
5. When you are done specifying logical drives, click the Next button.
Step 3 – Summary
The Summary lists the disk array and logical drive information you specified.
To proceed with disk array and logical drive creation, click the Submit button.
Note
This function does not automatically create a hot spare drive. After the disk array is created, you can create a hot
spare drive for it. See the Vess R2600 Product Manual on the CD.
Logging out of WebPAM PROe
There are two ways to log out of WebPAM PROe:
• Close your browser window
• Click Logout on the WebPAM PROe banner
Figure 30: .Clicking "Logout" on the WebPAM PROe banner
After logging out, you must enter your user name and password in order to log in again.

USING WEBPAM PROE OVER THE INTERNET

The above instructions cover connections between Vess R2600 and your company nework. It is also possible to connect to a
Vess R2600 from the Internet.
Your MIS Administrator can tell you how to access your network from outside the firewall. Once you are logged onto the network, you
can access the Vess R2600 using its IP address.

CONTACTING TECHNICAL SUPPORT

PROMISE Technical Support provides several support options for PROMISE users to access information and updates. We encourage
you to use one of our electronic services, which provide product information updates for the most efficient service and support.
If you decide to contact us, please have the following information available:
• Product model and serial number
• BIOS, firmware and driver version numbers
• A description of the problem or situation
• System configuration information, including: motherboard and CPU type, hard drive models, SAS/SATA/ATA/ATAPI drives &
devices, and other controllers.
Clicking Logout brings you back to the Login Screen.
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