13. What if there are problems?
If the scale encounters an error during measurement, the following is displayed:
Display
Only the weight is dis-
played – no diagnostic
values are shown.
or incorrect weight
is displayed.
or incorrect weight
is displayed.
Incorrect weight is dis-
played.
14. Warranty/service
In case of a claim under the warranty please contact your local dealer or the local representation which is
mentioned in the list "service international".
In case of returning the unit please add a copy of your receipt and a short report of the defect.
The following warranty terms shall apply:
1. The warranty period for BEURER products is either 5 years or- if longer- the country specific warranty
period from date of Purchase.
In case of a warranty claim, the date of purchase has to be proven by means of the sales receipt or
invoice.
2. Repairs (complete unit or parts of the unit) do not extend the warranty period.
3. The warranty shall not be valid for damages because of
a. improper treatment, e.g. nonobservance of the user instructions.
b. repairs or tampering by the customer or unauthorised third parties.
c. transport from the manufacturer to the consumer or during transport to the service centre.
d. The warranty shall not be valid for accessories which are subject to normal wear and tear
(cuff, batteries etc.).
4. Liability for direct or indirect consequential losses caused by the unit are excluded even if the damage
to the unit is accepted as a warranty claim.
Cause
Unknown measurement (the
measurement is beyond the limit
of the user assignment and/or it is
not possible to assign to a unique
user – see chapter 10 "User
assignment").
The proportion of fat is outside
the measurable range (less than
3% or greater than 65%).
Maximum weight capacity of
180 kg exceeded.
No flat, stable surface.
Not standing still.
Incorrect zero point of scale.
The batteries in the scale are
empty.
Solution
Repeat user assignment. See chapter 7
"Entering user data".
Please repeat the measurement barefoot,
or with the soles of the feet lightly
dampened if necessary.
Loads must be limited to 180 kg.
Place the scale on a flat, stable surface.
Stand as still as possible.
Wait until the scale switches itself off.
Activate scale, wait for "
and repeat measurement.
Replace the batteries in the scale.
19
kg" to appear