Troubleshooting - Simer Ace-In-The-Hole A5000-01 Manual Del Usuario

Troubleshooting

SYMPTOM
The sump is empty and the
float switch is down, but
the pump won't shut off.
Pump won't run.
Motor hums but pump
won't run.
Pump runs but pumps very
little or no water.
Pump cycles too frequently.
For parts or assistance, call Simer Customer Service at
PROBABLE CAUSE(S)
Defective Float Switch.
Defective Control Panel.
Float Switch is hung up and
can't swing through its
entire arc.
Loose electrical connection.
Defective battery or battery
voltage is too low
(below 8.2 Volts).
Defective battery or battery is
not charged enough.
The check valve, between
the primary pump discharge
and the backup pump, is
installed backwards or not
functioning correctly.
Obstructed anti-airlock hole.
The pump discharge pipe is
obstructed.
The discharge pipe length or
height is too long for pump's
capacity.
The battery is not charged
properly or is defective.
The positive and negative
wires are reversed on battery.
Tether length is too short on
the automatic float switch.
The check valve, between the
primary pump discharge and
the backup pump, is not
installed properly or not
functioning correctly.
Excessive water is coming into
the sump pit.
CORRECTIVE ACTION
Disconnect the float switch from the control panel.
If the pump stops the float switch needs to be replaced.
If the pump does not stop, replace the control panel.
Check that the float switch is free to swing up and down
through its entire arc.
Check all of the connections.
Check for a low or defective battery. The back-up pump will
not run if battery voltage is less than 8.2 Volt.
Check for a low or defective battery. Confirm positive and
negative wires are connected correctly.
Make sure a check valve is installed correctly between
the primary pump discharge and Backup Sump Pump
discharge pipe and is functioning correctly.
Clean out the anti-airlock hole in the pump body.
Check for an obstruction in discharge pipe.
See Table IV for pumping heights. Increase pipe size.
Check for a low or defective battery. An extended power
outage may have depleted the battery.
Reverse the positive (+) and negative (-) wires.
The correct tether length is 3-1/2". Adjust the tether length
accordingly.
The primary pump check valve located between the
discharge of primary pump and the Backup Sump Pump
tee is not installed or not working properly. Install or repair
as required. Confirm that the check valve is installed with
the arrow pointing "up". If the check valve is installed
backward, replace it with a new one.
Call a plumber.
1-800-468-7867 / 1-800-546-7867
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