Troubleshooting - D-Heart 4021 Manual De Instrucciones

c. TROUBLESHOOTING
c.1 TROUBLE: The device doesn't switch on
Possible reason
The battery is drained or almost drained.
The device is damaged.
c.2 TROUBLE: The device doesn't connect to the Smartphone
Possible reason
The Bluetooth function of the Smartphone is switched off.
The Smartphone is connected to another D-Heart device.
The device is damaged.
c.3 TROUBLE: The automatic check in the App shows one or more disconnected
electrodes
Possible reason
Disposable electrodes don't contact body well.
The plugs are not connected to the disposable electrodes.
The device is damaged.
c.4 TROUBLE: the device fails measuring the heart rate or the trace shows strong
irrelevant waveforms
Possible reason
Disposable electrodes don't not contact body well.
The plugs are not connected to the disposable electrodes.
Movement when measuring.
8
User Manual Smartphone ECG Device
Solution
Charge the battery.
Consult the following web site:
https://www.d-heartcare.com/
contact.
Solution
Switch the Bluetooth function of
the Smartphone ON.
Switch the other D-Heart OFF.
Consult the following web site:
https://www.d-heartcare.com/
contact.
Solution
Place the disposable electrodes
correctly.
Connect the plugs to the
disposable electrodes.
Consult the following web site:
https://www.d-heartcare.com/
contact.
Solution
Place the disposable electrodes
correctly.
Connect the plugs to the
disposable electrodes.
When measuring, please keep
quiet and avoid moving.
D-Heart