If the blade is not spinning:
•
Ensure the jar is fully seated on the blender base.
•
Check if the blade is firmly affixed to the drive shaft. Hold
the drive shaft in one hand and try to spin the blade with
the other hand. If the blade turns without turning the drive
shaft, stop using and replace the jar.
•
Compare the bottom of the jar to Figures 7 and 8 below to
evaluate the jar splines. If the jar splines look like Figure 8,
stop using and replace the jar.
FIGURE 7
FIGURE 8
If the jar needs to be replaced or the troubleshooting steps listed
above have not resolved the issue, please see the inside cover
for details on how to contact a Blendtec service agent about
purchasing replacements or checking on warranty status.
5.4 RECIPE TROUBLESHOOTING
If the blender has stopped blending or if the blended texture
of product is lumpy or uneven, do the following:
•
Ensure the mixture is not cavitating during the cycle.
Cavitation is a condition in which an air pocket forms within
the drink mix because the mix is too cold or too solid. The
blender blade then spins freely in the cavity. This problem
can be corrected by increasing the mix temperature by
either reducing ice, increasing liquid and/or ensuring that
the frozen ingredients used in the recipe are never colder
than 10° F (-12° C).
•
If the recipe is mixing well but has not had enough time for
complete blending, increase cycle time. Try a longer cycle
or touch and hold the pulse button for the required extra
blending time.
•
If blade will not spin or is causing the blender to display an
error, ensure the jar is not filled with excessively hard or
thick ingredients and see section 5.2 and 5.3.
If blend quality is not as desired and the troubleshooting
steps listed above have not resolved the issue, please see
the inside cover for details on how to contact a Blendtec
service agent about purchasing replacements or checking on
warranty status.
INSTRUCTIONS THAT APPEAR IN THIS USER GUIDE ARE
NOT MEANT TO COVER EVERY POSSIBLE CONDITION OR
SITUATION THAT MAY OCCUR. GOOD JUDGMENT MUST BE
USED WHEN OPERATING THIS OR ANY OTHER MACHINERY.
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