Edirol STUDIOCANVAS SD-80 Guía De Iniciación página 34

Troubleshooting
An "Unknown driver found" dialog box appears, and you are
unable to install the driver
"Find new hardware wizard" does not execute automatically
"Find new hardware wizard" ends before the process is
completed
• It may take about 15 seconds (or more) after the USB cable is connected for the SD-80 to
be detected.
• Is the USB cable connected correctly?
Make sure that the SD-80 and your computer are correctly connected via a USB cable.
• Is USB enabled on your computer?
Refer to the operation manual for your computer, and make sure that USB is enabled.
• It has been found that in some cases, not all of the Windows 98 files required to support
audio via USB are installed when a computer is shipped.
Please contact the manufacturer of your computer.
• Does your computer meet the USB specifications?
If you are using a computer that does not fulfill the electrical requirements of the USB
specifications, operation may be unstable. In this case, you may be able to solve the problem by
connecting a USB hub.
• Does "Unknown device" appear for "Other device" or "Universal serial bus controller"?
Use the following procedure to delete "Other device" (Universal Serial Bus Controller) "Unknown
device", and then restart your computer.
1. In the Windows Control Panel, double-click System. The System Properties dialog box will
appear.
2. Click the Device Manager tab. For Windows 2000, click the Hardware tab, and then click the
[Device Manager] button.
3. Double-click "Other device" or "Universal Serial Bus Controller" to display a list of
devices.
4. From the list, select the unknown device and click [Delete].
5. In the dialog box that asks you to confirm the deletion, click [OK].
6. Verify that "Other device" or "Unknown device" is not displayed in the list, and click
[Close] to close the dialog box.
"Found unknown device" appears even though you installed the
driver
If your computer or USB hub has two or more USB connectors, and you connect the SD-80 to a USB
connector to which the SD-80 has never been connected before, the "Unknown device" dialog box
may appear even on a computer onto which you have already installed the driver.
Refer to "Installing & Setting Up the Driver (Windows)"(p. 9), and install the driver once again.
This is not a malfunction.
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