purchase price. We may use functionally equivalent reconditioned,
refurbished, pre-owned or new Products or parts. No software updates are
provided.
V. How Can You Obtain Warranty Service or Other Information?
At no charge to you, we have the option to repair or replace the Products or
software that do not conform to the warranty or to refund the Products'
purchase price. We may use functionally equivalent reconditioned/
refurbished/pre-owned or new Products or parts. No software updates are
provided.
For product information please visit us at: www.motorolasolutions.com/
governmentandenterprise.
You will receive instructions on how to ship the Products to Motorola. You
must ship the Products to us with freight, duties and insurance prepaid. Along
with the Products you must include: (a) a copy of your receipt, bill of sale or
other comparable proof of purchase; (b) a written description of the problem;
(c) the name of your service provider (if this Product requires subscription
service); (d) the name and location of the installation facility (if applicable)
and, most importantly; (e) your address and telephone number. If requested,
you must also return all detachable parts such as antennas, batteries and
chargers. ALWAYS RETAIN YOUR ORIGINAL PROOF OF PURCHASE.
We will ship repaired or replacement Products at our expense for the freight
and insurance, but at your expense for any duties.
VI. What This Warranty Does Not Cover
•
Products that are operated in combination with ancillary or peripheral
equipment or software not furnished by Motorola for use with the
Products ("ancillary equipment") or any damage to the Products or
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