EN
TROUBLESHOOTING
CAUTION! Opening the housing of the device without a prior contact with a manufacturer's service
voids the warranty. If you suspect a failure that requires the housing to be opened, contact manufacturer's
service.
Error description
The device rocks to sides
The saddle or handlebar sway
Noise during use
Noise and uneven operation
Lack of appropriate
resistance during training
Information on the display is barely
visible.
The computer does not respond to
pedalling.
31
Possible causes
The device was placed on an uneven
surface.
There is an object disrupting the
balance under the base of the device.
The bases have not be assembled
correctly.
Caps on the base have not been
installed and levelled correctly.
Bolts and knobs of the saddle
column or handlebar column have
not been tightened.
Incorrectly tightened elements.
Slight humming noise may be heard during operation due to the inertial
movement of the flywheel caused by the nature of the structure. It does not
affect the operation of the device. Any possible humming noises heard when
rotating the pedals backwards occur for technical reasons and have no
negative consequences.
Bearings damaged.
Resistance adjustment cable
connected incorrectly.
Drive belt loose.
The distance between
the flywheel and
the magnets increased.
Voltage regulator
damaged.
The computer battery is low on
energy.
The computer cable is not connected
correctly.
The computer cable has been
pinched or worn out.
Solution
Place the device on an even surface.
Adjust the level feet.
Remove the object that upsets the
balance.
Assembly the bases correctly.
Level the caps on the rear base.
Assembly the rear base correctly.
Level the caps on the base.
Tighten the bolts and knob of the
saddle or handlebar column.
Contact the manufacturer's service.
Contact the manufacturer's service.
Connect the cable correctly as per
the assembly manual.
Contact the manufacturer's service.
Contact the manufacturer's service.
Contact the customer service of the
manufacturer's service.
Replace the batteries.
Reconnect the computer cable.
Contact the manufacturer's service.