MAHLE X20 System · Introduction
004
V.1.0.1 - 04/2022
1. Introduction
Thank you for choosing the MAHLE X20 System for your
new SmartBike.
Please read this manual carefully before operating the
system. Failure to do so or misunderstanding its
instructions may lead to serious injuries or death.
Products and specifications are subject to change
without prior notification thereof.
This Document has been drawn up in English and the
content herein shall prevail in the event of any translation
error or misunderstanding in its interpretation by the client
of translations herein.
This manual includes instructions for the X20 Series
System, including the following components:
• Drive Unit
• Head Unit
• Internal Battery Packs
• Torque and Cadence Sensor
• Active Charger
All relevant documents of the X20, including this user's
manual can be downloaded from our website:
www.mahle-smartbike.com
The X20 components are certified as a complete system
to guarantees full safety of the system. Any component
can only be replaced with an original replacement of
MAHLE SmartBike Systems to maintain the safety of the
full system. Any tampering, modification, or reparation by
any non-MAHLE authorized third-party shall immediately
void the warranty conditions and original certification,
holding MAHLE harmless with regard to any civil liability.
Repairs or replacement must be performed by MAHLE
SmartBike Systems, hereinafter MAHLE if applicable,
certified partners only.
This manual shall not be reproduced other than in its
entirety, except when prior written approval has been
obtained from MAHLE SmartBike Systems.
1.1. General Warning
Please pay special attention to any warning symbol within
the system highlighted with these graphics.
DANGER
X
WARNING
CAUTION
NOTICE
1.1.1. About Warnings
This manual contains DANGER, WARNING, and
CAUTION indicators, concerning the consequences of
failure to use, assemble, maintain, store, inspect and
dispose of MAHLE-equipped eBikes in a safe manner.
The combination of the safety alert symbol and the word
DANGER indicates a hazardous situation that, if not
prevented, could lead to death or serious injury.
Preserve all safety warnings and instructions for the
future. Do not open the Drive Unit or the Battery Pack by
yourself. The system is maintenance-free. It must only be
opened by qualified experts and repaired with original
spare parts and specific tools. Unauthorized opening of a
system would lead to voiding the warranty. All
components of the Drive Unit and eBike may only be
replaced with identical components or specifically
approved by your eBike manufacturer. This protects your
eBike system from damage. Don't modify the Drive Unit,
the battery or any other component or add any other
non-approved product to improve performance or
tampering. There is risk of accident in the event of
accidental activation. Be careful when touching the
surface of your Drive Unit. The surface may heat up
considerably and cause skin burns. The walk-assistance
function may only be used when pushing the eBike and
require specific remotes. There is risk of injury if the
wheels do not have ground contact when using this
function. Use only original MAHLE batteries approved by
the eBike manufacturer. Using unauthorized batteries
may cause injuries or fire. Observe your regional and local
regulations in reference to eBikes and pedelecs.
1.2. Maintenance, Storage & Transportation
The Drive Unit, batteries and main components are
designed for long-term use and require following some
simple and understandable guidelines to extend the
lifespan of the MAHLE System by taking proper care
during the use, cleaning and transportation thereof.
Children must not play with the components or full eBike
System.
• Contact the place of purchase or a bicycle dealer for
information on installation and adjustmet of the
products which are not found in the user's manual.
• Do not disassemble or alter this product.
• These are small waterproof connectors. Do not
repeat connecting and disconnecting it. It may impair
the function.
• The components are designed to be fully
waterproofed to withstand wet weather riding
conditions; however, do not deliberately place them in
water.
• Do not clean the bicycle in a high-pressure car
wash. If water gets into any of the components,
operating problems or rusting may occur.
• Do not use thinners or similar substances to clean
the products. Such substances may damage the
surfaces.
• Be careful not to let water get into the terminal.