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FUNCTION
PROBLEM
There is water in coffee
ground retainer.
When you turn off the
appliance, warm water flows
out of the coffee outlets and
the
One Touch Cappuccino
block.
Using
The
One Touch Cappuccino
beverages
block does not suck the milk.
Using
The
One Touch Cappuccino
milk froth
blocks produces little or no
froth.
The milk or water is not
flowing correctly into the
cup(s).
There are traces of milk in an
Americano or a Hot water.
The espresso or coffee is not
hot enough.
The coffee is too lightly
coloured or too weak.
CORRECTIVE ACTION
If some water is flowing on the upper cover of the
appliance, this flowing is directly conducted to
coffee retainer. Avoid to stack a fully cup on the
top of the appliance.
According to the type of recipe prepared, the
machine may run an automatic rinsing cycle when
it is turned off, to avoid clogging. This cycle lasts
only a few seconds and stops automatically.
Check that the block is assembled correctly (in
particular the connector in the milk tube).
Ensure that the steam nozzle is not blocked. If
this is the case, see below "The steam nozzle on
your machine seems to be partially or completely
blocked". Check that the connector is not blocked
or dirty; soak it in a mixture of hot water and
washing-up liquid, then rinse and dry before
reassembling. Ensure that the flexible pipe is not
blocked or twisted and that it is properly inserted
into the
One Touch Cappuccino
block in order to
avoid any air leaks. Check that it is fully immersed
in the milk. Rinse and clean the block (see chapters
concerning rinsing and cleaning the
One Touch
Cappuccino
block).
For milk drinks, we recommend that you use fresh,
pasteurized or UHT milk which has been recently
opened. It is also advisable to use a cold container.
Check that the
One Touch Cappuccino
block
correctly positioned.
Complete a milk rinsing cycle or dismantle and
clean the
One Touch Cappuccino
accessory before
running the preparation.
Run a coffee circuit rinsing cycle before preparing
your coffee. Increase the coffee temperature in the
advanced menu or in the settings menu. Warm the
cup by rinsing it with hot water before making the
drink. Choose a cup according the volume of recipe
you request.
Avoid using oily, caramelized or flavoured coffee
beans. Check that the coffee bean is dispensing
correctly and that nothing is obstructing the
sensor. Decrease the volume of the preparation
and increase the strength of your drink. Push the
grinding fineness adjustment cursor to the left
to make the grounds finer. Make the drink in two
cycles by using the 2 cups function.
50
FUNCTION
Using
steam
is
6
Using
maintenance
PROBLEM
CORRECTIVE ACTION
The coffee dispenses too
Push the fineness of grind adjustment cursor
slowly.
to the right to make the ground coffee coarser
(according to the type of coffee used). Run one or
several rinsing cycles. Run a machine clean
section
12).
If it occurs during ground coffee recipe: choose a
coarser ground coffee powder or use a mixture for
espresso coffee machine
Your tea is not hot enough or
Increase or reduce the hot water temperature in
too hot.
the Settings menu.
The steam nozzle on your
Dismantle the nozzle from its support using the
machine seems to be partially
dismantling key
or completely blocked.
without the nozzle. Start the rinse cycle for the
One Touch Cappuccino
remaining deposits. Clean the steam nozzle and
ensure that the opening of the nozzle is not
obstructed by the remains of milk or limescale. Use
the cleaning needle if necessary
No steam comes out of the
Ensure that the steam nozzle is not blocked. See
steam nozzle.
The steam nozzle on your machine seems to be
partially or completely blocked
not work, empty the water tank and remove the
Claris filter temporarily. Fill the water tank with
mineral water with high calcium content (>100
mg/l) and run steam cycles (5 to 10) consecutively
into a container until you obtain a continuous jet
of steam. Put the filter back in the tank and come
back to use regular water.
Steam is leaking from the drip
Depending on the type of preparation, steam may
tray grid.
escape from the drip tray grid.
The drip tray has been
The metal contacts are dirty. Clean and wipe the
emptied, but the warning
metal contacts at the back of the drip tray.
message is still displayed on
the screen.
The machine does not request
The descaling cycle is requested after a large
descaling.
number of recipes.
There is few flowing through
During descaling, several actions are in progress in
coffee nozzle during descaling.
the appliance, without permanent flowing through
nozzle.
Some ground coffee has found
A small amount of ground coffee may settle in the
its way into the drip tray.
drip tray. The machine is designed to evacuate any
excess ground coffee so that the percolation zone
remains clean.
For coffees done with ground coffee chute, pay
attention to use only one coffee dose (correspond
with spoon supplied with the appliance).
51
2
(see
(figure
F4). Replace the support
block to remove any
(figure
F5).
above. If this does
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