Problem
Possible reason
not switched on
Battery not charged.
Scooter does not
Shock or other disturbance
work
caused a switching-off.
Scooter is locked via app.
Scooter is being moved
Warning sound
although it is locked.
Display warning
Component is overheated.
'Thermometer'
One wheel
Object blocks wheel.
blocked
Bluetooth search function on
Device does not
connect with app
mobile device is inactive.
In all cases of doubt, contact our customer service.
You find the contact details on the last page.
9. FURTHER TECHNICAL DATA
BATTERY
Type
Charging duration
Nominal voltage
Max. charging voltage
Nominal/ max. charge current
CHARGER UNIT
Manufacturer's name or trade mark, trade register number & address
Model identifier
Input voltage
AC input frequency
Output voltage
Output current
Output power
Average operational efficiency
Efficiency at light load (10%)
Power consumption at no load
8. ERROR HANDLING
Possible solution
Briefly press Power button.
Charge battery according to guidelines.
Check device for perfect conditon. If everything
is okay, switch on again.
Unlock scooter via app.
Unlock scooter via app.
Take a break and let cool down.
Then switch on again.
- Step off slowly and carefully.
- Switch device off and put down carefully.
- If present, remove object.
Switch Bluetooth on mobile device on and
bring into coupling mode.
Li-ion battery
Recommended working temperature
6-7 h
Charging temperature
36 V
Recommended storage temperature
42 V
Storage time
2 A / 3 A
Nominal capacity
Dongguan Green Power One Co., Ltd.
GA20-4201500T
Measured value
23
Nominal value
100.. 240
50.. 60
42
1.5
63
89.5.. 90.5
84.6.. 87.1
0.16.. 0.19
5°C - 30°C (41°F .. 86°F)
5°C - 30°C (41°F .. 86°F)
5°C - 30°C (41°F .. 86°F)
3 months (80% charged)
10 Ah
Unit
V AC
Hz
V DC
A
W
%
%
W
EN