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Section 8. Troubleshooting
Information about the cleaner status and any relevant condition will be displayed on the control box and/or
in the iAquaLink
app.
®
8.1
Error Codes
Control Box
Display
1
Pump Motor
2
Traction Motor Right
3
Traction Motor Left
4
Pump Motor Consumption
5
Drive Motor Consumption Right
6
Drive Motor Consumption Left
7
Cleaner Floating
8
Cleaner Out of the Water
9
N/A
10
Communication
11
Sensor Unit
N/A
Connection Error
Page 20
In-App Display
Suggested Solution
a. Check for corrosion or bent pins in the power cable
connection area.
b. Turn each wheel one quarter turn in one direction
repeatedly until rotation is smooth. Repeat, turning wheels
in the opposite direction until rotation is smooth.
c. If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
a. Check for small debris or hair in the fan impeller.
b. Thoroughly clean the filter canister.
c. If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
a. Thoroughly clean the filter canister.
b. Turn off the cleaner and submerge. Shake to release air
bubbles. Restart cycle.
c. If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
•
Turn cleaner power off, then submerge cleaner according to
correct procedure.
•
Turn off the cleaner and submerge. Shake to release air
bubbles. Restart cycle.
•
Cleaner has completed a cleaning cycle. This is not an error.
No action required.
a. Turn cleaner power off and on again to reset.
b. Check floating cable connection to the control box.
Check for corrosion or bent pins at the connection point.
c. If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
•
Contact approved service station for replacement.
a. Check that the control box is plugged into a GFCI outlet
and that the Wi-Fi icon is illuminated.
b. If not, go through the set-up steps to reconnect to the
home router. Check that the router is in close enough range
to the control box. Install a Wi-Fi extender if necessary.
Polaris
Robotic Pool Cleaner | Owner's Manual
®
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