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Troubleshooting
Problem
Low heat / Low
Blockage of gas.
flame when valve
turned to high.
Improper preheating.
Cylinder freezing up.
Excessive flare-ups/
Improper preheating.
uneven heat.
Excessive grease and ash build
up in drip pan.
Burners burn with
Possible spider web or other
yellow flame,
debris, or improper air shutter
accompanied by the
adjustment.
smell of gas.
Flames lift away from
Improper air shutter
burner, accompanied
adjustment.
by the smell of
gas, and possibly
difficulties in lighting.
Burner will not light
Jet-fire outlet is dirty or
with the igniter
clogged.
but will light with a
match.
Humming regulator.
Normal occurrence on hot
days.
"Paint" appears to
Grease build-up on inside
be peeling inside lid
surfaces.
or hood.
Burner output on
Lack of gas.
"high" setting is
too low. (Rumbling
Supply hose is pinched.
noise and fluttering
blue flame at burner
Dirty or clogged orifice.
surface.)
Spider webs or other matter in
venturi tube.
Possible Causes
Check for spider webs in the burner or
orifice.
Preheat grill with main burners on high for 5
to 10 minutes.
When cooking for long periods of time, or
when the cylinder is close to being empty, or
low outside air temperatures, 1 lb cylinders
do not have enough wetted surface area to
allow liquid propane to turn to vapor. Put
on a fresh 1 lb cylinder or hook-up to a 20
lb tank.
Preheat grill with both main burners on high
for 5 to 10 minutes.
Clean drip pan regularly. Do not line pan
with aluminum foil. Refer to cleaning
instructions.
Thoroughly clean burner by removing. See
general maintenance instructions. Open air
shutter slightly according to combustion air
adjustment instructions. (This must be done
by a qualified gas installer.)
Close air shutter slightly according to
combustion air adjustment instructions.
(This must be done by a qualified gas
installer.)
Clean jet-fire outlet with a soft bristle brush.
This is not a defect. It is caused by internal
vibrations in the regulator and does not
affect the performance or safety of the
gas grill. Humming regulators will not be
replaced.
This is not a defect. The peeling is caused by
hardened grease, which dries into paint-like
shards that flake off. Regular cleaning will
prevent this. See cleaning instructions.
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
11
Solution
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