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Maintenance
• Store the product in a cool, dry place.
• NEVER cut anything in the cookware or use utensils with sharp edges as to avoid piercing
the non-stick surface.
• NEVER put cold water into a hot cooking pot. Sudden changes of temperature may cause
metal to warp, resulting in an uneven bottom. Let cookware cool down on its own or place
in lukewarm soapy water.
• ALWAYS use trivets or oven mitts when handling the pot.
• DO NOT place the Cooking Pot on the countertop, as it will stain or burn the countertop.
Use a protective trivet.
• DO NOT place the pot on any range top burner, under a broiler, microwave browning
element, or in a heated oven.
• DO NOT use metal utensils with this appliance. Use the provided rice measure (or recommended
utensils) to prevent chipping of the Cooking Pot.
• DO NOT use scouring pads, abrasive cleaners, or any object that will scratch the cookware
or accessories.
• Any other servicing should be performed by an authorized service representative.
TROUBLESHOOTING
Boil-Dry Protection
The ELECTRIC RICE COOKER is equipped with safety features that will advise you and shut the
unit down if an abnormal condition is encountered during STEAM COOK and HEAT/SIMMER
functions. An error signal will be displayed on the control panel. Depending on the error, audible
beeping may be heard. Once the problem has been identified unplug the unit and contact the
customer service if no solution can help in the following table.
Problem
Error code
appear on the
control panel (Er)
Error code
appear on the
control panel
(E1, E2 or EH)
Possible cause
Boil-Dry Protection is in
function.
Boil-Dry Protection is in
function.
Solution
Unplug the unit, add water and start
the Rice Cooker.
If the message appears again,
please contact Customer Service:
starfrit.com/en/contact-us
Please contact Customer Service:
starfrit.com/en/contact-us
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