7.4 General errors
Charging not possible during measurements
Remove the charging cable from the device and retry your
•
measurement.
Disconnect the Alivion Spark M-20 from the computer and
•
retry your measurement.
Otherwise restart your Alivion Spark M-20 without a cable
•
connection.
Please clear inlet
Make sure nothing blocks the inlet of the Alivion Spark M-20.
•
Remove any sample vials or debris at the inlet.
Temperature not within operational range
The device can only be used for measurements within the
•
operational temperature range of 10–35 °C.
Make sure the ambient temperature is within the operational
•
temperature range, let the device equilibrate and retry the
measurement.
Measurement series is full
Maximum 100 measurements can be saved in the active data
•
series.
Create a new data series under:
•
Settings → Resets → New measurement series.
My results seem not accurate/consistent
Ensure there are no warnings active (see chapter 3.6).
•
Ensure the device inlet is not contaminated with sample liquid.
•
Otherwise clean it with a damp cloth, let it dry and try again.
Ensure there is no sample liquid on the windings or the rim of
•
the sample vials.
Ensure the device, vials, pipettes and your sample liquid are all
•
at ambient temperature.
Alivion Spark M-20
Troubleshooting
21